Relationship Management Executive (RM)
1 Nos.
30719
Full Time
2.0 Year(s) To 3.0 Year(s)
Not Disclosed by Recruiter
ITES / BPO / KPO / Customer Service / Operations
Banking/Financial Services
Job Description:
Ultimately, you’ll maintain strong relationships with our company’s clients to boost our brand and profits in the long-run.
Responsibilities
- Understand channel partner's needs and develop plans to address them
- Identify key staff in client companies to cultivate profitable relationships
- Resolve customer complaints quickly and effectively
- Forward upselling and cross-selling opportunities to the sales team
- Promote high-quality sales, supply and customer service processes
- Aim to preserve channel partners and renew contracts
- Approach potential customers to establish relationships
- Gain solid knowledge of competitors
Requirements
- Proven experience as a Relationship Manager
- Knowledge of customer relationship management (CRM) practices
- Experience in sales or customer service is preferred
- Problem-solving attitude
- Excellent communication skills
- Aptitude for fostering positive relationships
- Teamwork and leadership skills
- Customer-oriented mindset
Key Skills :
Company Profile
The company is a leading Fintech firm catering the need of underserved and unserved individuals using highly evolved machine learning tools. One of the pioneers in the space of Digital Lending, The company has seen tremendous growth in unsecured personal loans (PL) within a very short span.
BNPL (buy now pay later) is another product they have already started making mark into.
The company is funded by Kalaari Capital and Matrix Partners.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.