Internal Sales Engineer – EPT

Job Description:

Role Overview

As an Inside Sales Engineer, you will play a key role in bridging the gap between engineering and sales, supporting customers with technical solutions, product recommendations, and proposal development.

This role is ideal for professionals who enjoy techno-commercial interactions, working closely with both internal teams and customers to deliver high-quality engineered solutions.

Key Responsibilities

🔹 Technical & Sales Support

• Provide technical support and product recommendations to customers and the sales team
• Understand customer requirements and suggest suitable engineering solutions
• Act as a key point of contact for technical queries and solution discussions

🔹 Proposal & Quotation Management

• Prepare and deliver technical proposals, quotations, and documentation
• Ensure accuracy in specifications, pricing, and timelines
• Coordinate with internal teams for timely submission of proposals

🔹 Engineering Coordination

• Work closely with engineering teams to understand:
  • Product specifications
  • Customization capabilities
  • Application suitability
• Translate technical details into customer-friendly communication

🔹 Sales Inquiry Management

• Manage and follow up on incoming sales inquiries and leads
• Identify customer needs and align them with suitable product offerings
• Support the sales team in progressing opportunities toward closure

🔹 Customer & Stakeholder Engagement

• Collaborate with internal and external stakeholders to ensure:
  • Smooth communication
  • Timely execution
  • High customer satisfaction
• Support customers from inquiry stage through order processing

🔹 Continuous Improvement & Market Awareness

• Stay updated on industry trends, competitor offerings, and product developments
• Contribute to process improvements within the EPT team
• Participate in cross-functional collaboration and knowledge sharing

Required Skills & Competencies

Technical & Functional Skills

✔ Strong mechanical engineering fundamentals
✔ Understanding of industrial products / process equipment
✔ Ability to interpret technical specifications and drawings
✔ Exposure to techno-commercial roles (preferred)

Core Competencies

✔ Excellent communication (verbal & written)
✔ Ability to simplify complex technical information for customers
✔ Strong problem-solving and analytical skills
✔ Customer-focused and solution-oriented approach

Tools & Systems

✔ Proficiency in CRM tools (Salesforce / HubSpot or similar)
✔ Strong command of MS Office (Excel, Word, PowerPoint)

Preferred Candidate Background

Candidates with experience in:

• Industrial equipment / filtration / screening solutions
• Process industries (Chemical, Water Treatment, Mining, etc.)
• Engineering sales support / application engineering

will be highly preferred.