Business Development - Software / IT
Job Description:
-
Open and maintain customer accounts by recording account information
-
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
-
Maintain financial accounts by processing customer adjustments
-
Recommend potential products or services to management by collecting customer information and analyzing customer needs
-
Prepare product or service reports by collecting and analyzing customer information
-
Contribute to team effort by accomplishing related results as needed
-
Manage large amounts of incoming calls
-
Generate sales leads
-
Proven customer support experience
-
Exceptionally good in English communication
Key Skills :
Company Profile
OUR STORY
The company is powered by a growing portfolio of specialized --- addressing critical business challenges, including: Pos (Point of Sale), ERP (Enterprise Resource Planning), CRM (Customer Relationship Management), SFM (Sales Force Management), IMS (Inventory Management System) etc.
OUR GOAL
We provide amongst the widest portfolio of carrier-grade IT --- that can integrate and deliver a slew of customized services to our clients on a single, unified platform. Our highly engaging and qualitatively superior IT products and services are geared to enhance customer experience at every touch point and create new revenue streams for your business.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.