Dispatch Executive
Job Description:
Key Responsibilities
* Manage and plan daily dispatch schedules
* Coordinate between clients and internal operations teams
* Handle incoming call volume and maintain professional communication
* Monitor order status and ensure timely dispatch
* Address client queries and provide real-time updates
* Maintain dispatch tracking sheets in Excel
* Prepare daily & weekly reports
* Manage email communication with clients
* Ensure smooth coordination during operations to avoid communication gaps
* Maintain customer satisfaction through timely and accurate updates
Mandatory Requirements
* 3 – 5 years of experience in dispatch coordination / client coordination / order management
* Strong command in MS Excel
* Strong follow-up skills and time-management ability
Preferred Candidate
* Candidates with a Mechanical Engineering background (B.E. / Diploma preferred)
* Experience in manufacturing / engineering / industrial setup
* Ability to manage multi-task effectively
Key Skills :
Company Profile
A well-established legacy engineering manufacturer specializing in industrial fire protection systems and safety equipment. The company designs and manufactures a wide range of fire-fighting solutions used across high-risk industries such as petrochemicals, power, heavy engineering, and infrastructure.
With strong in-house manufacturing capabilities and decades of industry expertise, the organization is known for quality-driven engineering, large industrial projects, and long-term market credibility both in India and international markets.
Core Focus Areas :
Fire protection systems & equipment
Industrial safety engineering solutions
Heavy manufacturing & precision engineering
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.