General Manager

Job Description:

This role spans administration, financial analysis, cost optimization, operational efficiency, technology adoption, and executive communication.

The ideal candidate is structured, tech-savvy, analytically strong, and execution-oriented, capable of bringing professional rigor to a promoter-driven environment.

Key Responsibilities

1. Business Operations & Administration

• Oversee day-to-day operations across group entities
• Bring process discipline to admin, vendor management, compliance, and documentation
• Coordinate with legal, accounts, HR, auditors, and external consultants
• Act as a single point of coordination between promoters and teams

2. Financial Analysis & Cost Optimization

• Track P&L, cash flows, budgets, and unit economics
• Identify cost leakages, inefficiencies, and optimization opportunities
• Build dashboards and MIS reports for leadership decision-making
• Support pricing, procurement, and contract negotiations with data

3. Strategy Support & Analytical Thinking

• Convert promoter ideas into structured plans, roadmaps, and numbers
• Conduct business analysis, feasibility studies, and scenario planning
• Track KPIs, OKRs, and performance across businesses
• Support new initiatives, expansions, and investments

4. Presentations & Communication

• Build high-quality presentations for:
• Board / family meetings
• Bankers, investors, and partners
• Internal reviews
• Translate complex data into clear, crisp, decision-ready insight

5. Technology & New-Age Enablement

• Drive adoption of modern tools and systems to replace manual processes
• Implement and manage:
• ERP / accounting tools
• CRM / vendor management systems
• Workflow automation (low-code / no-code tools)
• Use AI tools for analysis, reporting, documentation, and productivity

Required Skills & Competencies

Core Skills

• Strong analytical and structured thinking
• High ownership mindset and ability to work with promoters
• Excellent communication and presentation skills
• Ability to operate in ambiguity and unstructured environments

Tech & New-Age Skills (Must-Have)

• Advanced Excel / Google Sheets (models, pivots, automation)
• PowerPoint / Google Slides – executive-grade storytelling
• Familiarity with:
• Accounting / ERP tools (Tally, Zoho, SAP, etc.)
• CRM & workflow tools (Zoho, Notion, ClickUp, Airtable, etc.)
• Comfort using AI tools (ChatGPT, Copilot, analytics tools) for:
• Business analysis
• Drafting reports & presentations
• Process documentation

Ideal Candidate Profile

• 3- 5 years of experience in:
• Business operations
• Strategy / consulting
• CFO office / COO office
• Family office or promoter-led businesses
• Has worked closely with founders / promoters
• Strong mix of execution + thinking + tech adoption
• MBA / CA / CFA / Engineer with business exposure (preferred, not mandatory)

Why This Role Is Unique

• High trust, high visibility role with promoters
• Exposure across multiple businesses and decisions
• Ability to professionalize and transform a traditional family business
• Significant long-term growth and leadership potential