Receptionist

Job Description:

About the Role:
We are looking for a proactive and organised professional to support the day-to-day operations of the clinic and assist the doctor/management with coordination, administration and patient-related activities.

Key Responsibilities:
• Manage day-to-day administrative and operational activities of the clinic.
• Coordinate appointments, schedules and patient visits.
• Handle patient communication and ensure a smooth patient experience.
• Coordinate with doctors, therapists and other clinic staff.
• Maintain records, reports, documents and other administrative data.
• Manage follow-ups with patients regarding appointments and treatments.
• Coordinate with vendors and external service providers as required.
• Support the doctor/management with daily requirements and special tasks.
• Assist in maintaining clinic processes, documentation and operational standards.
• Handle multiple responsibilities and ensure smooth functioning of the clinic.

Requirements:
• 1+years of experience in Executive Assistant, Clinic Administration, Healthcare Administration, Operations or a similar role.
• Excellent verbal and written communication skills.
• Good interpersonal and coordination skills.
• Strong organisational and follow-up abilities.
• Comfortable interacting with patients and senior professionals.
• Proficiency in MS Office, Excel and basic documentation.
• Presentable, professional and courteous personality.
• Ability to work independently and take ownership of responsibilities.
• Prior experience in a healthcare, hospital, dermatology or aesthetic clinic would be an advantage.