Customer Acquisition Manager (City Lead)

Customer Acquisition Manager (City Lead)

1 Nos.
36776
Full Time
2.0 Year(s) To 4.0 Year(s)
12.00 LPA TO 18.00 LPA
Sales / BD
Steel/Metal/Iron/Non-ferrous
B.Tech/B.E. - Other Engineering; MBA/MMS/MPM/PGDM - Other Management
Job Description:

The company is looking for a high performing Customer Acquisition Manager (Steel Sales )  to help meet customer acquisition, onboarding and revenue growth targets with a strong orientation in digital and metric driven analytical approach.

 

He/She will be responsible for leading and managing a team of Field Sales associates to manage the client funnel and conversion ratios, He/She would also be directly interacting with MSMEs to sharpen understanding of their requirements & buying behavior, enriching client profiles for targeted selling (onboarding). The candidate will also be required to close first few sales to the on-boarded MSMEs. Interaction with distributors, building relationships, understanding and keeping abreast of market dynamics and effective feedback loop are important aspects.

 Roles & Responsibilities:

 

  • Achieve new customer acquisition (Registration and Onboarding) target
  • Build and promote strong and lasting relationships with newly on boarded customers to ensure repeat purchase on the platform
  • Market intelligence inputs for pricing, activation, design and execute plan for field actioning and prioritization for business generation
  • Enrich and maintain customer profile and ensure accuracy in CRM
  • Work hand-in-hand with customer success team for smooth transition of clients for repeat sales with minimal drop outs.
  • Assist customers through their credit application journey
  • Understand, categories and analyze reasons for non-conversion and lead generation to conversion ratios and provide feedback
  • Provide structured and specific feedback to category and product teams for prioritizing category expansion and product development

 

 QUALIFICATIONS & COMPETENCE REQUIRED:

 

  • Engineer+ MBA from premier institute. Selective very strong candidates with relevant experience without MBA may also be considered.
  • 2-5 years of customer acquisition & sales experience in Steel Sales 
  • Experience in interacting with CXO level, meeting customer needs, building customer relationships and knack for closing sales
  • Strong communication & interpersonal skills
  • Self-starter and driven
  • Language Skills: fluent in English & Marathi 

 

Company Profile

The company is a world-renowned $13 billion conglomerate with presence across various sectors: Steel, Energy, Minerals, Port & Infrastructure, Cement, Ventures & Paints across India, the US, South America & Africa.
Leveraging their extensive distribution network & supply chain mgmt. exp, they bring to India their B2B Ecommerce ---.
This is a growth oriented tech company that is building the most preferred --- stop, omni-channel & integrated tech-led offering for MSMEs, Individual Home Builders (IHBs) & turn-key construction contractors.
Key Clients :
MSMEs: Manufacturing business that require steel for industrial use.
Independent Home Builders (IHB's): Those who build residential properties on their own land (may not be an enterprise).
Independent Customers: Builders, who develop properties for personal end use.
Influencers: This group consists of masons, contractors, architects, fabricators, interior designers etc.

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  • Recruiters will evaluate your candidature and will get in touch with you.

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