Customer Support Officer ( Inbound Support )

Customer Support Officer (Inbound Support )

3 Nos.
50417
Full Time
2.0 Year(s) To 4.0 Year(s)
2.50 LPA TO 3.50 LPA
ITES / BPO / KPO / Customer Service / Operations
ITES/BPO/KPO
Any - Any Graduation
Job Description:
 

Job Summary: Join our fintech call center team as a Customer Support Executive. Help clients navigate financial products and services, deliver exceptional customer service, and resolve inquiries efficiently.

Key Responsibilities:

  1. Client Interaction:

    • Handle calls professionally.
    • Assist with financial inquiries.
    •  Strong communication skills with the ability to communicate effectively with internal and 
      external contacts
  2. Issue Resolution:

    • Investigate and resolve concerns.
    • Ensure compliance and security.
  3. Documentation and Training:

    • Maintain records.
    • Stay updated on products.

Qualifications:

  • Bachelor's degree preferred.
  • Customer support  experience.
  • Should be good at customer handling skills. 
  • Excellent communication and problem-solving skills.
  • Should be comfortable in taking inbound and outbound calls. 
     
     

Benefits:

  • Competitive salary and incentives.
  • Ongoing training and career growth.
  • Dynamic fintech industry.

If you're passionate about finance and customer satisfaction, apply to be a Customer Support Executive in our fintech call center. Help clients, advance your career, and be part of the fintech revolution.

. 
 
 
Language preferences: English, Hindi, and any other regional language ( Telugu / Kannada / Malayalam )
 
 
 
Company Profile

Ever since the company began their journey in 2013, their aim has been to enable --- for every possible earning individual. Like payments, which has become digital, embedded & ubiquitous in the last 8 years, --- too will become a ubiquitous instrument for a consumers/business owner to transact for various purchases whether it is a vanilla Term Loan to consumer financing to working capital finance.

And they are at the forefront of this shift.


They  are one of the top-rated AI companies in India built --- scores, alternate data products using multiple data
sources and operate as “SAAS” for 50+ clients across banking and tech industry.

They have embedded our solution with internet platforms that want to offer a loan product to their users.

Their team comes from variety of backgrounds: Experts from NBFC, Bureaus, Banking, Technology, Ex
entrepreneurs co-located PAN-India diverse.

Apply Now

  • Interested candidates are requested to apply for this job.
  • Recruiters will evaluate your candidature and will get in touch with you.

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