Customer Service Executive (Email Support )

Customer Service Executive (Email Support )

3 Nos.
62185
Full Time
1.0 Year(s) To 3.0 Year(s)
3.00 LPA TO 4.00 LPA
ITES / BPO / KPO / Customer Service / Operations
ITES/BPO/KPO
Any - Any Graduation
Job Description:

 

The Customer Service Mail Support Representative is responsible for providing excellent customer service to customers who have questions or concerns about their account. This includes responding to customer emails in a timely and accurate manner, resolving customer issues, and providing excellent customer service.

1st and 2nd Saturday will be off, along with all sundays

Responsibilities:

  • Respond to customer emails in a timely and accurate manner
  • Resolve customer issues in a timely and efficient manner
  • Provide excellent customer service to customers
  • Maintain a positive and professional demeanor
  • Stay up-to-date on company policies and procedures
  • Work with other members of the Customer Service team to ensure that customer needs are met

Qualifications:

  • High school diploma or equivalent
  • 1 year of experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Strong customer service skills
  • Ability to work independently and as part of a team
  • Ability to handle multiple tasks simultaneously
  • Strong attention to detail
  • Proficient in Microsoft Office Suite

Benefits:

  • Competitive salary and benefits package
  • Opportunity to work with a team of experienced professionals
  • Chance to make a difference in the lives of our customers
  • a challenging and rewarding work environment

 

If you are a highly motivated and customer-focused individual with excellent written and verbal communication skills, we encourage you to apply for this position. We offer a competitive salary and benefits package, as well as the opportunity to work with a team of experienced professionals.

 
Company Profile

The Company  began its lending journey in early 2020 and has grown during the most difficult economic circumstances  we have seen in a generation. In this period, the company went from 6 branches to 54 branches across 30 cities in 8 states of India. The growth was steady and focused on ensuring that the company stabilised operations in these 54 branches with a talent pool of 1000+ that now has a capacity of dispensing more than INR 3,000 Crore in loans every year. 

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  • Interested candidates are requested to apply for this job.
  • Recruiters will evaluate your candidature and will get in touch with you.

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