Customer Service Executive (Email Support )
Job Description:
The Customer Service Mail Support Representative is responsible for providing excellent customer service to customers who have questions or concerns about their account. This includes responding to customer emails in a timely and accurate manner, resolving customer issues, and providing excellent customer service.
1st and 2nd Saturday will be off, along with all sundays
Responsibilities:
- Respond to customer emails in a timely and accurate manner
- Resolve customer issues in a timely and efficient manner
- Provide excellent customer service to customers
- Maintain a positive and professional demeanor
- Stay up-to-date on company policies and procedures
- Work with other members of the Customer Service team to ensure that customer needs are met
Qualifications:
- High school diploma or equivalent
- 1 year of experience in customer service or a related field
- Excellent written and verbal communication skills
- Strong customer service skills
- Ability to work independently and as part of a team
- Ability to handle multiple tasks simultaneously
- Strong attention to detail
- Proficient in Microsoft Office Suite
Benefits:
- Competitive salary and benefits package
- Opportunity to work with a team of experienced professionals
- Chance to make a difference in the lives of our customers
- a challenging and rewarding work environment
If you are a highly motivated and customer-focused individual with excellent written and verbal communication skills, we encourage you to apply for this position. We offer a competitive salary and benefits package, as well as the opportunity to work with a team of experienced professionals.
Key Skills :
Company Profile
The Company began its lending journey in early 2020 and has grown during the most difficult economic circumstances we have seen in a generation. In this period, the company went from 6 branches to 54 branches across 30 cities in 8 states of India. The growth was steady and focused on ensuring that the company stabilised operations in these 54 branches with a talent pool of 1000+ that now has a capacity of dispensing more than INR 3,000 Crore in loans every year.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.