Assistant Manager / Deputy Manager - Customer Success (Steel)

Job Description:

We are looking for a motivated and well-spoken candidate to join our sales team. The incumbent will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process.

• Communicating with customers, making outbound calls to potential customers, and following up on accounts
• Act as a specialist at servicing the existing customer base, keeping those relationships going and staying attuned to opportunities to sell to it again
• Develop and maintain strong, long-term relationships with key clients
• Manage contract renewals and extensions, seeking opportunities to upsell or cross-sell additional products or services
• Act as the primary point of contact and build a deep understanding of the client's business needs, challenges, and objectives
• Identify opportunities for growth and expansion within the account and develop strategies to capitalize on them
• Understanding customers' needs and identifying sales opportunities
• Answering potential customers' questions and sending additional information via email
• Keeping up with product and service information and updates
• Creating and maintaining a database of current and potential customers
• Explaining and demonstrating features of our services
• Staying informed about competing products and services

QUALIFICATIONS-

• BE/Btech/Bachelor`s degree
• 2+ years of Key account management and inside sales
• Knowledge of region-specific languages where they will be deployed 
• Prospecting and closing skills
• Knowledge of sales principles and practices
• Customer service acumen
• Knowledge of region specific languages where they will be deployed (Tamil, Gujarati)
• Desire to exceed growth, and work in a fast paced environment

Offered Benefits / Facilities :

•  5 Days Working 
• Medical Benefits