2813 Job openings found

Job Summary  We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat  operations for the process. The candidate will be responsible for driving sales  performance, managing team productivity, ensuring service excellence, and achieving business  targets.  Key Responsibilities  Team Management  ∙Lead, coach, and motivate a team of Email & Chat Executives.  ∙Monitor attendance, productivity, and adherence to process guidelines.  ∙Conduct regular performance reviews, feedback sessions, and team huddles.  ∙Handle customer and process escalations effectively.  Sales & Target Achievement  ∙Drive team sales performance and ensure achievement of monthly targets.  ∙Monitor conversion rates and implement strategies to improve results.  ∙Promote upselling and cross-selling opportunities through customer interactions.  ∙Track and report daily, weekly, and monthly sales performance.  Operations & Quality  ∙Ensure timely resolution of customer queries within defined SLAs.  ∙Maintain high standards of customer experience and communication quality.  ∙Monitor KPIs including Productivity, Quality, CSAT, and Revenue.  ∙Coordinate with Quality, Training, and Operations teams for continuous improvement.    Reporting & Process Improvement    ∙Prepare and share performance reports with management.  ∙Analyze team performance data and implement corrective action plans.  ∙Identify process gaps and recommend improvements to enhance efficiency and results.  Required Skills  ∙Minimum 2+ years of experience as a Team Leader in BPO, Customer Support, Sales,  Email, or Chat processes.  ∙Strong team handling and people management skills.  ∙Proven ability to drive sales and achieve targets.  ∙Excellent communication, coaching, and problem-solving abilities.  ∙Good knowledge of MS Excel, CRM tools, and performance reporting.  ∙Ability to work in a fast-paced, target-driven environment.  Preferred Profile  ∙Experience in Financial Services, FinTech, Credit Card, Loan, or Credit-related processes  is preferred.  ∙Strong leadership mindset with a focus on customer satisfaction and business growth.   

Job OverviewWe are looking for a Junior Accountant to join our Accounts team. The ideal candidate should have a strong understanding of basic accounting principles and be eager to build a career in finance. This role offers an excellent opportunity to gain hands-on experience in a collaborative and growth-oriented environment. Key ...

Description:   Job Summary:Key Responsibilities  Generate leads, conduct client meetings, and close sales.  Schedule and attend client appointments.  Build channel partnerships and business relationships.  Update sales activities in the company CRM.  Participate in daily Zoom meetings.  Visit the market occasionally for customer outreach and data collection.Required ...

Job Summary Looking for Staff Accountants with bookkeeping and accounting experience in a US CPA firm environment. Key ResponsibilitiesManage AP, AR, and bookkeeping activities.Perform bank and credit card reconciliations.Prepare monthly and annual financial reports.Support W-2 and 1099 preparation.Work on QuickBooks and Excel-based reporting.Required Skills & QualificationsBachelor’s degree in Accounting, Commerce, or Finance.Minimum ...

Job Summary We are looking for a proactive and detail-oriented E-commerce Marketplace Executive with hands-on experience in managing multiple online marketplaces. The ideal candidate will be responsible for end-to-end marketplace operations, including seller account management, product listings, inventory control, order management, advertising campaigns, and driving online sales growth across various e-commerce ...

Job Summary We are seeking an experienced IBM i / AS400 Developer with strong expertise in legacy System/36 technologies to support and maintain mission-critical custom in-house applications. The role primarily focuses on application maintenance, production support, and implementing regulatory and compliance-driven enhancements. Key Responsibilities Maintain and support existing IBM i / AS400 applications. Develop ...

We are looking for an ambitious and strategic Growth Lead / GTM Lead to drive the company's market entry and expansion across the United States, United Kingdom, and Germany. This is a senior, high-ownership role at the intersection of business development, marketing strategy, and sales execution. You will build the company's pipeline from the ground up in ...

We are looking for an ambitious and strategic Growth Lead / GTM Lead to drive the company's market entry and expansion across the United States, United Kingdom, and Germany. This is a senior, high-ownership role at the intersection of business development, marketing strategy, and sales execution. You will build the company's pipeline from the ground up in ...

1. Expertise in Oracle Configure Price Quote (CPQ) Cloud applications and concepts. 2. Must have experience in delivering large-scale projects and leading a team of highly energetic consultants. 3. Hands-on experience in Configuration, Commerce, Document Engine, and Integration Proficient in BML and BMQL code to cover complex business use cases. 4. Must have ...

Job Summary We are looking for a motivated and detail-oriented Inter CA to join our team. The candidate will assist in executing statutory, internal, and tax audit assignments for clients across various industries while ensuring compliance with applicable accounting standards and regulatory requirements. Key ResponsibilitiesAssist in planning and execution of statutory, internal, ...