15 Opening(s)
0.6 Year(s) To 2.0 Year(s)
2.40 LPA TO 4.00 LPA
We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of
casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.
Responsibilities:
Handle incoming calls from customers promptly and professionally.
Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.
Deliver exceptional customer service to build trust and ensure customer satisfaction.
Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software.
Utilize in-depth knowledge of casino games, rules, and procedures to assist customers
Address customer queries related to gameplay, account settings, promotions, and rewards
Educate customers on new games, features, and updates.
Log and document all customer interactions and resolutions accurately in the CRM system.
Provide feedback and insights from customer interactions to improve processes and
Qualifications:
High school diploma or equivalent required.
oAssociate’s or Bachelor’s degree in a related field (preferred).
Skills:
Excellent communication and customer service skills.
Ability to manage multiple tasks and prioritize effectively in a remote environment.
Strong organizational skills and attention to detail.
Ability to work independently with minimal supervision.
Requirements:
Ready to work for rotational shifts.
Proven experience in a customer service role, preferably in a call center or inbound process.
Experience with technical troubleshooting in a customer-facing role.
Prior knowledge or experience in casino operations or gaming systems is highly desirable.
Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.
Basic knowledge of online platforms, mobile apps, and gaming software.
Strong analytical and problem-solving skills.
Excellent communication skills (verbal and written).
Strong interpersonal skills with a focus on empathy and patience.
Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
3 Opening(s)
2.0 Year(s) To 4.0 Year(s)
2.50 LPA TO 3.50 LPA
Job Summary: Join our fintech call center team as a Customer Support Executive. Help clients navigate financial products and services, deliver exceptional customer service, and resolve inquiries efficiently.
Key Responsibilities:
Client Interaction:
Handle calls professionally.
Assist with financial inquiries.
Strong communication skills with the ability to communicate effectively with internal and
external contacts
Issue Resolution:
Investigate and resolve concerns.
Ensure compliance and security.
Documentation and Training:
Maintain records.
Stay updated on products.
Qualifications:
Bachelor's degree preferred.
Customer ...
3 Opening(s)
2.0 Year(s) To 3.0 Year(s)
3.00 LPA TO 3.60 LPA
Manage large amounts of incoming queries via email and chat messages
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow ...
3 Opening(s)
0 To 2.0 Year(s)
2.50 LPA TO 3.60 LPA
Requirement/Skills:
∙Strong Analytical and logical skills
∙Proficient with formulation and mathematical modelling
∙Proficient in fundamentals of basic electronics
∙Excellent aptitude
∙Strong communication (Customer and internal both)
∙Must be willing to continuously upgrade as and when required,
∙Quick learner and adaptable
Technical Required Skills: Basic knowledge of C programming, Microcontroller programming
1 Opening(s)
1.0 Year(s) To 3.0 Year(s)
2.40 LPA TO 3.00 LPA
Responsibilities:1. Attendance, Leave and Salary process (Saral Software)
2. Compliance Handling (PF, ESIC, Bonus, Gratuity, Leave encashment, GLWF and PT)
3. F & F process (including Exit formalities)
4. Loan And Advance process
5. ER-1 and Annual return file
6. Labour contract management
7. Hiring/Recruitment process for Worker level
8. MIS report
9. Responsible for Legal form
10. Canteen Exp. report
11. General Admin work
Requisite Skills:
1.Ability to communicate properly in Gujarati & Hindi
2.Knowledge of MS-Office
Education:
Any Graduate Degree with relevant work experience.
1 Opening(s)
5.0 Year(s) To 8.0 Year(s)
3.60 LPA TO 4.80 LPA
Responsibilities
Daily meeting with Management (Stack Holders)
Handling Pre & Post Shipment Documentation
Coordinating with CHA / Freight Forwarders / CFA
Managing Bank Related Activities like LC / TT
Check and verifying all Import & Export documents like Performa Invoice, Packing List,
Ancillary documents, GSP, BRC Commercial Invoice, Shipping bill, BL, COO etc
Maintain & Track Advance License , EODC etc
Sending all shipping document to clients
Communicate with government depts. CHA shipping lines etc. all the export-import
related work.
Requisite Skills:
Advance Excel for MIS reports
Knowledge of Prevailing Custom Rules and Regulations
Should be willing to travel occasionally to the port
Should be systematic in document filing
Desired Skills:
Good Verbal & Written communication.
Having experience of functional ERP
Negotiation skills.
Education :
Graduate/Post Graduate
1 Opening(s)
4.0 Year(s) To 5.0 Year(s)
2.64 LPA TO 4.50 LPA
Roles & Responsibilities :
•Develop and implement HR strategies and initiatives aligned with the overall business strategy.
•Bridge management and employee relations by addressing demands, grievances or other issues.
•Manage the recruitment and selection process.
•Maintaning records of recruitment.
•Maintain data for daily workflow.
•Maintains payroll processing system and records by gathering, calculating, and inputting data.
•Computes employee take-home pay based on time records, benefits, and taxes.
•Answers staff questions about wages, deductions, attendance, and time records.
•Receives and coordinates requests for leave and other absences.
•Adheres to payroll policies and procedures and complies with relevant law.
•Supervises other payroll clerks and employees as needed.
•Employee engagement activities.
•Performance review.
1 Opening(s)
4.0 Year(s) To 5.0 Year(s)
2.64 LPA TO 3.60 LPA
Roles & Responsibilities :
•Develop and implement HR strategies and initiatives aligned with the overall business strategy.
•Bridge management and employee relations by addressing demands, grievances or other issues.
•Manage the recruitment and selection process.
•Maintaning records of recruitment.
•Maintain data for daily workflow.
•Maintains payroll processing system and records by gathering, calculating, and inputting data.
•Computes employee take-home pay based on time records, benefits, and taxes.
•Answers staff questions about wages, deductions, attendance, and time records.
•Receives and coordinates requests for leave and other absences.
•Adheres to payroll policies and procedures and complies with relevant law.
•Supervises other payroll clerks and employees as needed.
•Employee engagement activities.
•Performance review.
1 Opening(s)
10.0 Year(s) To 12.0 Year(s)
7.20 LPA TO 9.60 LPA
Overview:
The Bakery Chef will be responsible for the preparation, creation and execution of all desserts and other
baked goods and will assist in overseeing the overall running of the pastry kitchen, cleanliness and
organization.
Essential Job Functions:
Prepare a wide variety of goods such as cakes, cookies, pies, bread etc. following traditional and modern recipes
Assist with developing, implementing, and maintaining new recipes, presentations, and products.
Assist the Pastry Chef with the coordination and direction of the pastry operation.
Supervises the preparation and production of all baked goods
Prepares specialty baked goods for in-house and catered events
Inspect the quality of the ingredients and measure them for specific recipes
Pair recommended desserts with appropriate non-alcoholic drinks, etc.
Control effective storage and stock levels, while always being cost-conscious
Check quality of material and condition of equipment and devices used for baking
Analyzes food costs and determines most cost-effective recipes while maintaining quality
Identify staffing needs and help recruit and train personnel
Provides training and guidance to pastry staff performing related work
Ensure kitchen equipment is in good condition and meets all requirements
Performs other duties as assigned to meet business needs
Supervisory Responsibilities:
Supervises day-to-day activities; provides a “Hands On” approach to
training, planning, assigning and delegating work. Encourages elevated performance, leads by example,
and disciplines employees for the purpose of improving the Pastry Departments standards of excellence.
1 Opening(s)
2.0 Year(s) To 3.0 Year(s)
2.00 LPA TO 3.00 LPA
Language preferences: English, Hindi, and Telugu
?Candidate with relevant experience of 2-3 Years
?Excellent written and oral communication skills.
?Strong communication skills with the ability to communicate effectively with internal and
external contacts.
?Ability to respond to the email queries within the TAT.
?Ability to take additional responsibilities.
?Basic computer skills and knowledge in MS office-Excel/google sheet etc.
?Salary as per the industry standards.