76 Job openings found

We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.   Responsibilities:   Handle incoming calls from customers promptly and professionally.  Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.  Deliver exceptional customer service to build trust and ensure customer satisfaction.  Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software. Utilize in-depth knowledge of casino games, rules, and procedures to assist customers  Address customer queries related to gameplay, account settings, promotions, and rewards  Educate customers on new games, features, and updates.  Log and document all customer interactions and resolutions accurately in the CRM system.  Provide feedback and insights from customer interactions to improve processes and  Qualifications: High school diploma or equivalent required.  oAssociate’s or Bachelor’s degree in a related field (preferred).   Skills: Excellent communication and customer service skills.  Ability to manage multiple tasks and prioritize effectively in a remote environment.  Strong organizational skills and attention to detail.  Ability to work independently with minimal supervision. Requirements:    Ready to work for rotational shifts. Proven experience in a customer service role, preferably in a call center or inbound process.  Experience with technical troubleshooting in a customer-facing role.  Prior knowledge or experience in casino operations or gaming systems is highly desirable.  Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.  Basic knowledge of online platforms, mobile apps, and gaming software.  Strong analytical and problem-solving skills.  Excellent communication skills (verbal and written).  Strong interpersonal skills with a focus on empathy and patience.  Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. 

Assist in ensuring product quality and compliance with regulatory standards, including MDR and QMS requirements. Support the preparation and maintenance of quality manuals, formats, and SOPs under guidance. Conduct routine document reviews, including COAs, calibration reports, and sterilization checklists. Participate in internal audits and assist with audit documentation and follow-ups. Maintain and update records ...

Job Summary:We are looking for a dynamic and motivated Chartered Accountant (CA) fresher with a keen interest in GST audit and compliance. The successful candidate will assist in GST-related audits, ensuring compliance with GST laws and regulations, and supporting clients in optimizing their tax processes. This role provides an excellent ...

Responsibilities will include: Review VKYC/KYC information obtained by the checker team for completeness and accuracy in line with regulators requirements Performing 6-eye checks on collected KYC information and ensuring accuracy in our systems Identify red flag situations and escalate in line with policy and procedures Conduct root cause analysis by identifying & analysing areas ...

  Job Summary: The Sous Chef in a pizzeria is the second-in-command in the kitchen, supporting the Head Chef in overseeing all aspects of food preparation, cooking, and kitchen management. The Sous Chef ensures the smooth operation of the kitchen, maintaining high standards of food quality and consistency, especially during peak service ...

  Job Summary: The Commis Chef in a pizzeria supports the kitchen team by preparing ingredients, assisting in the cooking process, and maintaining cleanliness in the kitchen. As an entry-level position, the Commis Chef will work under the guidance of more senior chefs, helping to ensure that the pizzeria operates efficiently during ...

Responsibilities will include: Core Reconciliation: ● End-to-end responsibility on loan book reconciliation process - covering Disbursals, Collection marking, Repayment allocation, DPD marking, etc. ● Ensure high quality and timely closure of reconciliation on a daily /weekly/ monthly basis ● Understanding the commercials for each partner & costs associated with end to end operations of ...

Role Summary:The FinOps Manager will lead a team responsible for the end-to-end reconciliation process for easy loans (EDI), ensuring accurate daily and monthly reporting to lenders (NBFCs). This role involves managing data reconciliation, working with cross-functional teams to enhance process efficiency, and providing key operational insights to senior leadership. The ...

Role Overview: We are seeking a Financial Operations Specialist to manage partner-level commercials, handle day-to-day reconciliation, and oversee disbursement data. The ideal candidate will work closely with product and technology teams, develop partner-level P&L, and drive process efficiencies. Key Responsibilities: Understand commercials and costs associated with end-to-end operations of each partnership. Work on ...

Position Overview: We are one of the largest independent CPA and business advisory firms in Northern New England. Our office in India is seeking a Tax Staff Accountant who will be responsible for the preparation of stand-alone business tax returns, financial statement related tax returns, individual tax returns and some light tax ...