Area Recovery Manager

Job Description:

Job Responsibilities :

• Should have at least 5 years of experience (specifically in Recoveries)

• Ensuring Strong vendor Management in the specified region.

• Ensuring that right set of vendors are hired for every bucket with right set of skill/manpower/infrastructure

• Monitor and achieve collection targets set by the management.

• Reviewing delinquent accounts on a regular basis/understanding customer feedback and analyzing potential defaulters.

• Understanding default reasons and reporting any suspected fraud to management.

• Review problematic accounts by understanding the issues and provide them better repayment  structure.

• Holding regular meetings with vendors to understand collections team progress.

• Ensure to train the vendors periodically on process/systems and policies

• Responsible for process implementation of payments received.

• Provide timely feedback on the escalations/audit/compliance issues to the Management

• To keep a tab on legal activities and co-ordinate with Legal team to smoothen the flow of the course.

• Ensure to keep the NPAs on a defined level as prescribed by Management.