90 Job openings found

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations, and collaborating with internal and external stakeholders. Your responsibilities include ensuring Critical SLAsare met, implementing process changes, and providing insights to stakeholders. You will employ-escalation tactics, utilize available resources to solve complex issues ...

Roles & Responsibilities: Providing prompt, frictionless, consistent and delightful customer service Working with other customer support teams to ensure a consistent and high-quality level of support. Identifying root-causes of customer issues, areas for improvement and providing valuable feedback to business and development teams. Assisting with customer communication during critical launches and support events. Maintaining and improving ...

How will you help Architect, Design, Develop and Deploy technology solutions to Azure/Cloud Work with product owners, product managers, and project managers to understand business and user requirements. Recommend custom and off-the-shelf solutions to help customers meet their goals. Provide technical support to end users as needed.   What you need to have 5+ years ...

About the Company :  The Client is a tech holding company, starts, acquires, and advises B2B SaaS Companies.  The  team of over 150 members are spread across India, U.S, and the Ukraine. About the Product : The Product  is the flexible HR system based on Microsoft SharePoint tech-stack. It’s customer base ...

Education Qualification: BscIT, BE, Minimum 5years experience working as an Active Directory Administrator, Certification in IT Field is preferred, Prior experience in servers and OS Analysis will be given preference. Strong in AD architecture creation and problem-solving skills  Sr. Active Directory Administrator Sr. Active Directory Administrator provides support, implementation, and design services for ...

Responsibilities : Maintaining the windows server 2019 and Active directory with SCCM. Build and maintain systems on Windows 10 and Ubuntu Linux. strong knowledge of network security and experience with Firewall (FortiGate) and networking, Access point. Sound knowledge on VMware and windows migration, data loss prevention. Assure 99.99% production up-time metrics along with best-optimized performance ...

Key Responsibilities : ? Monitor all Windows/Linux servers for performance issues and stability concerns.? Working experience on Apache, Tomcat, and MySQL.? Experience in Azure is a must.? Experience in DevOps is a must.? Experience in Cloud / AWS (Amazon Web Services).? Administer web users and hosting accounts.? Strong server monitoring tools ...

Roles & Responsibilities-  Resolve hardware, software, and O/S-related problems of users. Understanding the users' problems attend it and providing solutions in the shortest period of time. Maintaining logs/issues related to hardware and o/s Problem-solving attitude while interacting with end users. Incidental/specific duties assigned by the head of the department. Need to develop software for the organization ...

Qualification: IT graduate or Non-IT graduate with a technical diploma (Hardware & Networking) Prefer Technical certifications like MCSA, and CCNA. At least 3 to 5 years of experience in managing IT Infra.  Skills: Skills in Managing Windows server, Linux, virtualization (VMware & Hyper-V), and Virtual Desktop Infrastructure (VDI). Having an understanding of networking (LAN, VLAN, WLAN, ...

Roles & Responsibilities • We are looking for Site Supervision Engineer who can study client requirements and prepare relevant drawing and schematics, understand architect drawings, supervise site and guide electrical contractors for cabling requirements • It’s a field job wherein our Engineer needs to supervise and generate site progress work report, ...