Loan Operations

Job Description:

• Customer Interaction - Counseling , Servicing , Enhance customer experience.
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• Credit and Disbursement appraisal for Retail loan
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• Use of systems/softwares to facilitate Disbursements & Activities related to Customer service
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• In house Marketing of the Bank's / NBFc's other products .
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• Coordination with channel as well as the customer for the Post Sanction  process.
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• Compliance to Company policies and process  .
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• Collection and verification of documents, as per process.
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• Coordination with internal legal and technical teams .
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• Basic legal appraisal.
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Role Requirements :

• Good communication skills, Orientation for Customer Service
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• Good Analytical skills
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• Selling and Negotiating skills
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• High Computer Literacy with good knowledge of Advanced Excel Applications.
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• Good decision making skills