5 Job openings found

Job description Call Center Head Location: Hyderabad (India) ROLE This role of Head of Call center requires successfully implementing best call center practices and procedures aligned with Collections standards. This role would require driving all strategies for effective banking collections service delivery. Reporting to the Head of Collections, ...

Roles & Responsibilities:    1.Follow up on the list of cases sanctioned for the loan disbursement  2.Collect the disbursement documents given by the sales team and check the  accuracy and cross check the documents as per the checklist provided by the company   3.Submit the documents at the service center and coordinate with back office  Staff for  the disbursements  4.Coordinating with customer/sales officers for document pendency if any and  required  5.Will be an important interface between branches /Hubs, Sales  Officers & the Customer ensuring smooth disbursement of loans.  6.Sound knowledge of Excel.       Candidate Eligibility:    1.The candidate must be graduate in any stream (Banking & Insurance preferred)  2.The role requires daily visits to the branch office so the candidate  must be willing to travel  3.Should have good understanding of the Home loan industry and possess sound  knowledge of documentation and legal issues   4.Should be willing to join in max 15 business day    

As a Process Associate,You will be a crucial link between the product and various operational teams, contributing to the efficiency and effectiveness of our business processes.     To succeed in this role, you should possess the following qualifications:    ∙1-2 years of experience in operations and coordination roles.  ∙Ability to work independently, take ownership, and drive results.  ∙Detail-oriented and highly organized, able to manage multiple tasks simultaneously.  ∙Hands-on experience with Excel and G-suite.  ∙Excellent communication skills, both written and verbal.  ∙Enjoys learning about technical products and processes.  ∙Process-oriented mindset with a proven ability to get things done.  ∙Comfortable working in an in-office environment with strong cross-team collaboration and  support.  ∙Able to prioritize and thrive in a fast-paced work environment.  ∙Bachelor’s degree is mandatory.  ∙Prior experience working on projects or process improvement initiatives is a plus.  ∙Previous experience in Financial Services or Fintech is a plus.  ∙Basic SQL knowledge is a plus.      Join our dynamic team at Prefr and be a part of shaping the future of our organization! If you are passionate about operations, thrive in a collaborative environment, and are eager to  contribute to the success of a growing company, we encourage you to apply. 

Customer Interaction - Counseling , Servicing , Enhance customer experience.   Credit and Disbursement appraisal for Retail loan   Use of systems/softwares to facilitate Disbursements & Activities related to Customer service   In house Marketing of the company  and its group company products.   Coordination with channel as well as the customer for the Post Sanction  process.   Compliance to ...

Customer Interaction - Counseling , Servicing , Enhance customer experience.   Credit and Disbursement appraisal for Retail loan   Use of systems/softwares to facilitate Disbursements & Activities related to Customer service   In house Marketing of the Bank's / NBFc's other products .   Coordination with channel as well as the customer for the Post Sanction  process.   Compliance to ...