73 Job openings found

Position Overview: We are seeking a dynamic and experienced individual to join our team as a Customer Service Team Leader. The ideal candidate will be responsible for overseeing a team of customer service representatives, ensuring exceptional service delivery to our valued customers. This role requires a strong focus on people ...

Job Description: We are seeking an experienced and dynamic process trainer and quality analyst to train employees and analyse the performance quality that our B2B and B2C Customer service Agents deliver to our customers. Your key responsibilities will include enhancing customer satisfaction scores, carrying out training need analysis, maintaining training ...

Experience - 0.6 months to 2 years Exp. Generate leads. Basic Knowledge of Excel: Familiarity with basic Excel functions such as data entry, sorting, and filtering. Ensure clear communication of loan terms, repayment schedules, and any other relevant information. Address any initial queries or concerns the customer may have regarding their loan Maintain professionalism and ...

Responsibilities Perform unbiased Quality audits and analyse results to determine process improvement opportunities.Should be able to handle 1:40 ratio of callers.Analyse current tele-collections processes and identify gaps or defects to improve overall effectiveness and take-up the inputs with all stakeholders.Define/recommend process improvements to meet current and future collections targets/standards.Quality analyst will ...

India's leading company in providing Drone solutions. Requirement: As a counselor, your primary responsibility is to provide counseling and support services to individuals over the phone. You will be tasked with offering guidance, addressing concerns, and discussing the right path. - Dialling calls - Leads provided by company - Provide Information - Maintain Records for clarity - Follow-up  - Stay Informed - ...

Role and Responsibilities : ∙This role entails the management of the overall accounting process and activities of the center. ∙She/he must know the current accounting practices and be comfortable in operating various accounting softwares  ∙The role requires proactive attitude and promptness to maintain healthy Center Accounts  ∙Responsible for Management reports for Centers  ∙Responsible for overall financial forecasts and risk mitigation as and when required  ∙Management of the Cashflow and cash forecast  ∙Ensure that the statutory accounts and Tax matters are timely taken care of by the Finance Team  ∙Responsible for preparing the Finance Manual  ∙Responsible for all FCRA-related matters  ∙Responsible for regular discussion, interaction, and communication with senior people in the centers to ensure that they are aware of the Centre’s finances and accounting position.  ∙Able to deputise for others in the team in their absence    Specific responsibilities: ∙Accurately maintained management accounts for appropriate analysis, as and when required  ∙Implementation of best practices and improved methods of accounting    Outcomes : ∙Healthy financial status of Centers   ∙Clean external as well as internal audit.  ∙Prompt action on observations by auditors.  ∙Excellent relationship with Centres    Measures: ∙Teamwork andcooperation with the team  ∙Error-free accounting  ∙Timely production of Centre statutory and management accounts/ reports    

ABOUT THE JOB ”Being a part of a Dynamics 365 Finance and Operations team is being at the forefront of digital evolution, where your expertise molds cutting-edge solutions, and your daily work propels businesses into a new era of efficiency and growth.” - Hans Ahlberg, Competence Center Manager D365 Finance and ...

Job Description: We are seeking a dynamic and customer-oriented individual to join our team as a Customer Service Agent. The role involves a blend of case management and managing incoming lines to ensure prompt and effective resolution of customer queries and issues. The ideal candidate will possess excellent communication skills, ...

Job description Call Center Head Location: Hyderabad (India) ROLE This role of Head of Call center requires successfully implementing best call center practices and procedures aligned with Collections standards. This role would require driving all strategies for effective banking collections service delivery. Reporting to the Head of Collections, ...

  Job Summary: Join our fintech call center team as a Customer Support Executive. Help clients navigate financial products and services, deliver exceptional customer service, and resolve inquiries efficiently. Key Responsibilities: Client Interaction: Handle calls professionally. Assist with financial inquiries.  Strong communication skills with the ability to communicate effectively with internal and  external contacts Issue Resolution: Investigate and resolve concerns. Ensure compliance and security. Documentation and Training: Maintain records. Stay updated on products. Qualifications: Bachelor's degree preferred. Customer ...