160 Job openings found

Job Description: We are seeking a dynamic and customer-oriented individual to join our team as an Assistant manager for customer service. The role involves a blend of case management and managing incoming lines to ensure prompt and effective resolution of customer queries and issues. The ideal candidate will possess excellent ...

The Customer Service strategy includes the preparation of strategic points for spare parts stocks and  technical personnel to directly manage relationships with customers and suppliers. These strategic  stocks need to be managed with physical movements and documentary movements of orders and  shipments to customers. This role covers both responsibilities of the spare parts warehouse and the  function of Inside Sales to handle customer requests from the area and the necessary internal and  external documentation.  To have a deeper communication with the customers, the Customer Care Specialist shall visit the  customer and installations on a regular basis to witness the status of the filters and suggests the  customer for eventual maintenance works to be done and spare parts to be purchased. This activity  is propaedeutic to the submission of proposal made by after sales commercial department.  Tasks:  -Managing offers and orders with customers in the geographic area  -Managing the strategic spare parts warehouse in the geographic area  -Inventory and maintenance of stock documentation  -Interface with the commercial team of the geographic area  -Ensure efficient intercompany transactions  Skills:  -MS Office  -CAD   -SAP  -English (verbal and writing) at good level  Reports to:  -BU Operations Coordinator  -FTS Customer Service Manager 

Job Description:The position of Business Development and Sales Executive - Inside Sales, Ahmedabad is a full-time, on-site role. The responsibilities include lead generation, effective client communication, deliveringexceptional customer service, and driving sales growth for the company.The primary role and responsibilities include the following:Lead Generation:* Identify and qualify potential leads through various ...

Position Overview: We are seeking a motivated and results-driven sales officer to join our dynamic team in the FMCG sector. The ideal candidate will be responsible for driving sales, building strong customer relationships, and executing strategies to achieve sales targets. Key Responsibilities: Meet or exceed monthly and annual sales targets through effective planning ...

Position Overview: We are seeking a dynamic and experienced individual to join our team as a Customer Service Team Leader. The ideal candidate will be responsible for overseeing a team of customer service representatives, ensuring exceptional service delivery to our valued customers. This role requires a strong focus on people ...

Job Description: We are seeking an experienced and dynamic process trainer and quality analyst to train employees and analyse the performance quality that our B2B and B2C Customer service Agents deliver to our customers. Your key responsibilities will include enhancing customer satisfaction scores, carrying out training need analysis, maintaining training ...

The Customer Service Mail Support Representative is responsible for providing excellent customer service to customers who have questions or concerns about their account. This includes responding to customer emails in a timely and accurate manner, resolving customer issues, and providing excellent customer service. 1st and 2nd Saturday will be off, along ...

Roles & Responsibilities:  Customer service orientation/obsession– Ensuring best service levels for customers.  Sales & Operations Understanding – Pick up market insights gathered through feedback from commercial, channel partners and customers to facilitate planners with an effective demand –supply planning.  Collaborate with service providers and customer supply chain to identify, design and implement capability ...

We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.   Responsibilities:   Handle incoming calls from customers promptly and professionally.  Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.  Deliver exceptional customer service to build trust and ensure customer satisfaction.  Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software. Utilize in-depth knowledge of casino games, rules, and procedures to assist customers  Address customer queries related to gameplay, account settings, promotions, and rewards  Educate customers on new games, features, and updates.  Log and document all customer interactions and resolutions accurately in the CRM system.  Provide feedback and insights from customer interactions to improve processes and  Qualifications: High school diploma or equivalent required.  oAssociate’s or Bachelor’s degree in a related field (preferred).   Skills: Excellent communication and customer service skills.  Ability to manage multiple tasks and prioritize effectively in a remote environment.  Strong organizational skills and attention to detail.  Ability to work independently with minimal supervision. Requirements:    Ready to work for rotational shifts. Proven experience in a customer service role, preferably in a call center or inbound process.  Experience with technical troubleshooting in a customer-facing role.  Prior knowledge or experience in casino operations or gaming systems is highly desirable.  Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.  Basic knowledge of online platforms, mobile apps, and gaming software.  Strong analytical and problem-solving skills.  Excellent communication skills (verbal and written).  Strong interpersonal skills with a focus on empathy and patience.  Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. 

  Job Description  Handle inbound and outbound customer calls and emails in a professional manner  Resolve customer queries and complaints in a timely and effective manner  Provide accurate and up-to-date information to customers regarding products and services  Ensure customer satisfaction by providing excellent customer service  Follow up with customers as necessary to ensure that ...