174 Job openings found

We are hiring Customer Service Executives to manage customer communication across calls, emails, and chat. The role requires excellent communication skills and the ability to resolve queries  promptly and professionally.    Key Responsibilities    Handle inbound customer calls, emails, and chat queries  Provide accurate information regarding loan applications, status, and troubleshooting  Maintain a high level of customer satisfaction by ensuring quick and clear resolutions  Follow process guidelines and meet productivity/service targets  Coordinate with internal teams for escalations or technical issues    Required Skills & Experience   Minimum 1 year of experience in inbound calling, email handling, and chat process  Strong proficiency in English & Hindi communication  Good customer-handling and problem-solving skills  Ability to multitask and work under pressure  Basic technical understanding (applications, system navigation, troubleshooting)  Comfortable working on weekends/holidays as required  Customer-focused and target-driven mindset    6 Days Working (Rotational Weekoff)  Shift timings : 10AM-7PM   

Responsibilities:• Guide about admission procedures and courses offered to prospective students and their parents through phone calls, emails, and face-to-face meetings.• Support the students throughout the admission process by answering their queries and helping them to complete the required documents.• Maintain the target metrics by converting prospective students into confirmed ...

Site supervisors ensure the safe and timely completion of construction projects. They oversee everyone working on a construction site, which includes members of the construction team and any subcontractors. In this role, it's your responsibility to make sure each individual has the necessary resources to complete their tasks and to ...

Key Responsibilities: Generate and qualify leads through calls and online platforms Conduct structured follow-ups and close prospects Pitch offerings over calls and virtual meetings Update CRM and maintain accurate lead records Share regular sales activity and performance reports Achieve lead conversion and revenue targets Ideal Profile: Strong communication & persuasion skills Comfortable with high-volume calling Basic CRM knowledge is a ...

Position Overview: We are seeking a dynamic and experienced individual to join our team as a Customer Service Team Leader. The ideal candidate will be responsible for overseeing a team of customer service representatives, ensuring exceptional service delivery to our valued customers. This role requires a strong focus on people ...

  About the Role: Service Coordinator As a Service Coordinator, you’ll play a vital role in supporting our Global Site Service team and Service Manager. You’ll help plan and coordinate service activities, manage documentation, and ensure outstanding customer service for our clients worldwide. This role is ideal for someone who thrives in a fast-paced environment, ...

Job Description: We are seeking an experienced and dynamic process trainer and quality analyst to train employees and analyse the performance quality that our B2B and B2C Customer service Agents deliver to our customers. Your key responsibilities will include enhancing customer satisfaction scores, carrying out training need analysis, maintaining training ...

The Customer Service Mail Support Representative is responsible for providing excellent customer service to customers who have questions or concerns about their account. This includes responding to customer emails in a timely and accurate manner, resolving customer issues, and providing excellent customer service. 1st and 2nd Saturday will be off, along ...

Roles & Responsibilities:  Customer service orientation/obsession– Ensuring best service levels for customers.  Sales & Operations Understanding – Pick up market insights gathered through feedback from commercial, channel partners and customers to facilitate planners with an effective demand –supply planning.  Collaborate with service providers and customer supply chain to identify, design and implement capability ...

We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.   Responsibilities:   Handle incoming calls from customers promptly and professionally.  Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.  Deliver exceptional customer service to build trust and ensure customer satisfaction.  Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software. Utilize in-depth knowledge of casino games, rules, and procedures to assist customers  Address customer queries related to gameplay, account settings, promotions, and rewards  Educate customers on new games, features, and updates.  Log and document all customer interactions and resolutions accurately in the CRM system.  Provide feedback and insights from customer interactions to improve processes and  Qualifications: High school diploma or equivalent required.  oAssociate’s or Bachelor’s degree in a related field (preferred).   Skills: Excellent communication and customer service skills.  Ability to manage multiple tasks and prioritize effectively in a remote environment.  Strong organizational skills and attention to detail.  Ability to work independently with minimal supervision. Requirements:    Ready to work for rotational shifts. Proven experience in a customer service role, preferably in a call center or inbound process.  Experience with technical troubleshooting in a customer-facing role.  Prior knowledge or experience in casino operations or gaming systems is highly desirable.  Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.  Basic knowledge of online platforms, mobile apps, and gaming software.  Strong analytical and problem-solving skills.  Excellent communication skills (verbal and written).  Strong interpersonal skills with a focus on empathy and patience.  Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.