173 Job openings found

Managing the Suppliers Pick Up Plan and ensure that Pick up SLA’s are met. Managing delivery plans based on internal KPIs; achieve higher product adoption, customer satisfaction, and overall OTIF. Managing product-related, fulfillment-related or process-related queries from the customer that occur on the platform. Coordinating with teams for End to End Order Status ...

Job Description? Handle inbound and outbound customer calls and emails in a professional manner? Resolve customer queries and complaints in a timely and effective manner? Provide accurate and up-to-date information to customers regarding products and services? Ensure customer satisfaction by providing excellent customer service? Follow-up with customers as necessary to ensure that ...

1st and 2nd Saturday will be off, along with all sundays   Responsibilities : Resolve customer queries and complaints in a timely and effective manner Respond to customer inquiries and resolve issues promptly and professionally through phone calls, emails, live chat, and other digital channels. Maintain a high level of product knowledge to address customer ...

A Customer Service Project Administrator is responsible for managing customer experience from when they are scheduled for installation to the completion of the installation. This role involves potentially communicating with various stakeholders and ensuring the company hits the monthly Installation targets. Additionally, the Customer Service Project Administrator will also be handling ...

The objective is to guide the Customer Service Specialist through the Inbound Traffic Handling Process to effectively navigate inbound customer interactions within the Customer Service Centre. Assist clients effectively and create cases in eManager as per the said process. Key Responsibilities : • Provides customer support to individuals who contact the Customer ...

Reporting to the Customer Service Manager, a Customer Service specialist will look after all incoming communication coming into the stakeholders. This will involve inbound and outbound calls and responding to emails. The Role will involve working with multiple stakeholders in order to get seamless and quick communication flowing throughout the ...

Job Description: We are seeking a dynamic and customer-oriented individual to join our team as an Assistant manager for customer service. The role involves a blend of case management and managing incoming lines to ensure prompt and effective resolution of customer queries and issues. The ideal candidate will possess excellent ...

Job Description Managing delivery plans based on internal KPIs; achieve higher product adoption, customer satisfaction, and overall OTIF. Managing product-related, fulfillment-related or process-related queries from the customer that occur on the platform. Coordinating with teams for End to End Order Status from Supplier Pickups with Delivery (Order Life Cycle). Maintaining and building on the ...

  Job Summary:Company is looking for a motivated and empathetic Customer Support Executive to join ourteam. In this role, you will act as the first point of contact for customers, ensuring their queriesare handled promptly and professionally.You will play a key role in maintaining high customer satisfaction by resolving issues, providingaccurate ...

This position focuses on providing complete end-to-end solutions, starting from assessing customer needs, generating inquiries, applying engineering, selling solutions, and supporting project delivery and after-sales. Including Face-to-face sales to new or existing customers in the Indian market as well as other markets. Assessing customer needs and suggesting appropriate products, services, ...