21 Job openings found

We are interested in hiring a dedicated and hardworking individual as a Telecaller to join our Sales Department. Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a Telecaller, you are responsible for handling sales over the phone entirely. ...

Responsibilities: Handle customer inquiries via phone, email, and chat. Provide product information and support. Resolve complaints and issues promptly. Maintain customer records and document interactions. Follow up with customers to ensure that their issues have been resolved to their satisfaction. Qualifications: Strong communication and interpersonal skills. Previous experience in customer service is a plus. Problem-solving abilities and a positive ...

A Customer Service Project Coordinator is responsible for managing customer experience from when they are scheduled for installation to the completion of the installation. This role involves potentially communicating with various stakeholders and ensuring the company hits the monthly Installation targets. Additionally, the Customer Service Project Coordinator will also be ...

  Job Description  Handle inbound and outbound customer calls and emails in a professional manner  Resolve customer queries and complaints in a timely and effective manner  Provide accurate and up-to-date information to customers regarding products and services  Ensure customer satisfaction by providing excellent customer service  Follow up with customers as necessary to ensure that ...

Job Description: We are seeking an experienced and dynamic process trainer and quality analyst to train employees and analyse the performance quality that our B2B and B2C Customer service Agents deliver to our customers. Your key responsibilities will include enhancing customer satisfaction scores, carrying out training need analysis, maintaining training ...

Responsibilities: Telecalling: Initiate collection efforts through outbound calls to customers with overdue payments. Customer Interaction: Professionally negotiate repayment terms, understanding customers' financial situations. Payment Follow-Up: Ensure timely repayments and maintain accurate records. Collections Targets: Meet individual collection goals set by the team lead or manager. Customer Assistance: Resolve payment-related queries or concerns. Compliance: Follow legal and ...

Highly skilled BPO representative to join our team and manage a high volume of international inbound calls. He or she will be handling a tasks like Calls, Emails, Chats. As the voice of our company, the customer care executive must possess excellent communication skills in English.        Determines requirements by ...

Description:  We are looking for an engaged Tele callers to boost growth by reaching out to current and possible clients. The Tele caller will be required to obtain the individual customer information and help / support proceed the client ahead in our digital journey. Candidate should be confident & sound convincing while ...

We are looking for an engaged Tele caller to boost growth by reaching out to current and possible clients. The Tele caller will be required to obtain the individual customer information and help / support proceed the client ahead in our digital journey. Candidate should be confident & sound convincing while ...

    Determines requirements by working with customers.     Answers inquiries by clarifying desired information; researching, locating, and providing information.     Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.     Fulfills requests by clarifying desired information; completing transactions; forwarding requests.     Sells additional services by recognizing ...