26 Job openings found

We are looking for an engaged Tele caller to boost growth by reaching out to current and possible clients. The Tele caller will be required to obtain the individual customer information and help / support proceed the client ahead in our digital journey. Candidate should be confident & sound convincing while ...

We are interested in hiring a dedicated and hardworking individual as a Telecaller to join our Sales Department. Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a Telecaller, you are responsible for handling sales over the phone entirely. ...

    Determines requirements by working with customers.     Answers inquiries by clarifying desired information; researching, locating, and providing information.     Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.     Fulfills requests by clarifying desired information; completing transactions; forwarding requests.     Sells additional services by recognizing ...

Responsibilities: Handle customer inquiries via phone, email, and chat. Provide product information and support. Resolve complaints and issues promptly. Maintain customer records and document interactions. Follow up with customers to ensure that their issues have been resolved to their satisfaction. Qualifications: Strong communication and interpersonal skills. Previous experience in customer service is a plus. Problem-solving abilities and a positive ...

   Needed good command over english    Critical Thinking    High EQ   Answer Support chats with defined SLA Answer Support tickets with defined SLA  Improved FCR  Reduce ART Empathize with customers and help wherever needed . Open and maintain customer accounts by recording account information Resolve product or service problems by clarifying the customer's complaint; determining the cause of the ...

Customer Interaction - Counseling , Servicing , Enhance customer experience.   Credit and Disbursement appraisal for Retail loan   Use of systems/softwares to facilitate Disbursements & Activities related to Customer service   In house Marketing of the company  and its group company products.   Coordination with channel as well as the customer for the Post Sanction  process.   Compliance to ...

Place phone calls to potential clients from our data base .Answer potential clients’ questions about loan acceptance and disbursement process of their loanCommunicate respectfully and politely with customers at all timesIt's an outbound process Required Candidate profile Should know EnglishShould know either Tamil / Malayalam/ Hindi Should be comfortable working in Fintech Industryprevious ...

Customer Interaction - Counseling , Servicing , Enhance customer experience.   Credit and Disbursement appraisal for Retail loan   Use of systems/softwares to facilitate Disbursements & Activities related to Customer service   In house Marketing of the Bank's / NBFc's other products .   Coordination with channel as well as the customer for the Post Sanction  process.   Compliance to ...

Greet and assist walk-in customers, providing product information and addressing inquiries. Develop and maintain strong relationships with customers to foster loyalty and repeat business. Prepare accurate and competitive quotations based on customer requirements. Follow up on quotations and negotiate terms to close sales effectively. Handle inbound and outbound calls to engage potential and existing ...

  Responsibilities: Lead Generation: Utilize various sources to generate leads, including cold calling, email outreach, and networking. Lead Filtration: Qualify leads to ensure they meet predefined criteria and are worth pursuing. CRM Management: Maintain accurate records of interactions with leads and customers in the CRM system. Customer Engagement: Engage with leads and customers in a ...