21 Job openings found

   Needed good command over english    Critical Thinking    High EQ   Answer Support chats with defined SLA Answer Support tickets with defined SLA  Improved FCR  Reduce ART Empathize with customers and help wherever needed . Open and maintain customer accounts by recording account information Resolve product or service problems by clarifying the customer's complaint; determining the cause of the ...

Customer Interaction - Counseling , Servicing , Enhance customer experience.   Credit and Disbursement appraisal for Retail loan   Use of systems/softwares to facilitate Disbursements & Activities related to Customer service   In house Marketing of the company  and its group company products.   Coordination with channel as well as the customer for the Post Sanction  process.   Compliance to ...

Place phone calls to potential clients from our data base .Answer potential clients’ questions about loan acceptance and disbursement process of their loanCommunicate respectfully and politely with customers at all timesIt's an outbound process Required Candidate profile Should know EnglishShould know either Tamil / Malayalam/ Hindi Should be comfortable working in Fintech Industryprevious ...

Customer Interaction - Counseling , Servicing , Enhance customer experience.   Credit and Disbursement appraisal for Retail loan   Use of systems/softwares to facilitate Disbursements & Activities related to Customer service   In house Marketing of the Bank's / NBFc's other products .   Coordination with channel as well as the customer for the Post Sanction  process.   Compliance to ...

Greet and assist walk-in customers, providing product information and addressing inquiries. Develop and maintain strong relationships with customers to foster loyalty and repeat business. Prepare accurate and competitive quotations based on customer requirements. Follow up on quotations and negotiate terms to close sales effectively. Handle inbound and outbound calls to engage potential and existing ...

  Responsibilities: Lead Generation: Utilize various sources to generate leads, including cold calling, email outreach, and networking. Lead Filtration: Qualify leads to ensure they meet predefined criteria and are worth pursuing. CRM Management: Maintain accurate records of interactions with leads and customers in the CRM system. Customer Engagement: Engage with leads and customers in a ...

  Administrative support for all data management on daily basis with MS Excel, email  and company's internal dashboard Should be comfortable using emails Operating Computer and Internet, receiving and replying emails. Should be comfortable using computers and internet Will be talking to the customer/ vendors and other stake holders on the email Timings from 9 am  ...

Roles and Responsibilities   Shipping Orders:Should be able to raise shipping/courier requests online,  Schedule Pickups,  Coordinate with Courier Partners Customer Service :Communication with clients, Sending info about Products, orders / Tracking details over Whatsapp / email Store Requirements:Keeping a track of Store Supplies used,  Raising requests for purchase. Communicating with Partnered Stores:Creating reports of inventory / products for ...

    Administrative support for all data management on daily basis with MS Excel and company's internal dashboard Should be comfortable using emails Operating Computer and Internet, receiving and replying emails. Should be comfortable using computers and internet Will be talking to the customer/ vendors and other stake holders on the call and doing data entry ...

Delivers items to customers by verifying orders.• Inventories stock.• Arranges transportation and follow ups until it reach customer.• Organizes item order by editing for price, promotions, and weight compliance.• Arranges shipments/container/truck by checking stock to determine inventorylevels, anticipating delivery requirements, and placing/expediting orders.• Ships items by examining items, destination, route, ...