33 Job openings found

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations, and collaborating with internal and external stakeholders. Your responsibilities include ensuring Critical SLAsare met, implementing process changes, and providing insights to stakeholders. You will employ-escalation tactics, utilize available resources to solve complex issues ...

Responsibilities: Handle customer inquiries via phone, email, and chat. Provide product information and support. Resolve complaints and issues promptly. Maintain customer records and document interactions. Follow up with customers to ensure that their issues have been resolved to their satisfaction. Qualifications: Strong communication and interpersonal skills. Previous experience in customer service is a plus. Problem-solving abilities and a positive ...

Overview: We are seeking motivated Tele Callers to drive lead generation and promote our insurance products to potential clients. Key Responsibilities:- Make outbound calls to introduce insurance products and services.- Generate leads and build a strong pipeline of potential clients.- Answer customer inquiries about policies, coverage options, and pricing.- Collect customer feedback ...

Roles & Responsibilities:   Ensure timely and cost-effective delivery of construction projects within the region. Enhance contractor capabilities and standardize project quality. Optimize construction costs by leveraging domain expertise. Manage project costs by overseeing material and labor on sites. Monitor and ensure comprehensive updates to the Project Management tool by contractors. Enforce adherence to SOPs related to ...

A Customer Service Project Coordinator is responsible for managing customer experience from when they are scheduled for installation to the completion of the installation. This role involves potentially communicating with various stakeholders and ensuring the company hits the monthly Installation targets. Additionally, the Customer Service Project Coordinator will also be ...

DESCRIPTION OF WORK: • Acquiring high-quality influencers and enabling the generation of the set targeted revenue • Develop a deep understanding of the influencers/customers in the region/state and deliver high-quality traffic to the Omni channel platform • Creating detailed profiles leading to sub-segments within the pool, enabling a customized engagement approach for each ...

Managing the Suppliers Pick Up Plan and ensure that Pick up SLA’s are met. Managing delivery plans based on internal KPIs; achieve higher product adoption, customer satisfaction, and overall OTIF. Managing product-related, fulfillment-related or process-related queries from the customer that occur on the platform. Coordinating with teams for End to End Order Status ...

The Graphic Designer, Visual Merchandiser & 3D Renderer is a multifaceted role that integrates graphic design, visual merchandising, and 3D rendering expertise to create compelling visual experiences that enhance the customer journey and drive sales. This position involves designing engaging graphics for marketing materials, developing innovative in-store displays, and utilizing ...

A telecaller is responsible for making outbound calls to prospects, explaining business model, recording interest, filtering the leads and forwarding the leads to higher authority for closure Key Responsibilities: Outbound Calling : Make a specified number of outbound calls per day to prospects and existing clientele. Customer Engagement : Introduce the company and explain ...

Key Responsibilities:   1.Outbound Sales Calls: Conduct high-volume outbound calls to potential clients to promote and sell our products/services.2. Customer Engagement: Build and maintain strong relationships with clients by understanding their needs, addressing their queries, and providing tailored solutions.3. Target Achievement: Meet and exceed monthly and quarterly sales targets and performance metrics.4. ...