6 Job openings found

We are looking for a dynamic and target driven Sales Executive with strong outbound calling experience to join our team. The ideal candidate should have excellent communication skills and a  passion for sales.    Key Responsibilities:    Conduct outbound calls to potential customers for loan products  Explain loan features, offers, and eligibility criteria  Follow up on leads and ensure conversion of applications  Meet daily/weekly sales targets and productivity metrics  Maintain accurate records of interactions and conversions  Work closely with the operations team for smooth customer onboarding  Required Skills & Experience:  Minimum 1 year of experience in sales/tele-sales/outbound calling  Strong communication in Hindi & English  Ability to handle objections and convert leads  Comfortable working on Sundays/holidays as per business requirements  Goal-oriented with a high sense of ownership    6 Days Working (Rotational Weekoff)  Shift timings: Rotational 9AM-6PM IST 11AM- 8 PM IST 

Job Summary  We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat  operations for the process. The candidate will be responsible for driving sales  performance, managing team productivity, ensuring service excellence, and achieving business  targets.  Key Responsibilities  Team Management  ∙Lead, coach, and motivate a team of Email & Chat Executives.  ∙Monitor attendance, productivity, and adherence to process guidelines.  ∙Conduct regular performance reviews, feedback sessions, and team huddles.  ∙Handle customer and process escalations effectively.  Sales & Target Achievement  ∙Drive team sales performance and ensure achievement of monthly targets.  ∙Monitor conversion rates and implement strategies to improve results.  ∙Promote upselling and cross-selling opportunities through customer interactions.  ∙Track and report daily, weekly, and monthly sales performance.  Operations & Quality  ∙Ensure timely resolution of customer queries within defined SLAs.  ∙Maintain high standards of customer experience and communication quality.  ∙Monitor KPIs including Productivity, Quality, CSAT, and Revenue.  ∙Coordinate with Quality, Training, and Operations teams for continuous improvement.    Reporting & Process Improvement    ∙Prepare and share performance reports with management.  ∙Analyze team performance data and implement corrective action plans.  ∙Identify process gaps and recommend improvements to enhance efficiency and results.  Required Skills  ∙Minimum 2+ years of experience as a Team Leader in BPO, Customer Support, Sales,  Email, or Chat processes.  ∙Strong team handling and people management skills.  ∙Proven ability to drive sales and achieve targets.  ∙Excellent communication, coaching, and problem-solving abilities.  ∙Good knowledge of MS Excel, CRM tools, and performance reporting.  ∙Ability to work in a fast-paced, target-driven environment.  Preferred Profile  ∙Experience in Financial Services, FinTech, Credit Card, Loan, or Credit-related processes  is preferred.  ∙Strong leadership mindset with a focus on customer satisfaction and business growth.   

Key Responsibilities:   1.Outbound Sales Calls: Conduct high-volume outbound calls to potential clients to promote and sell our products/services.2. Customer Engagement: Build and maintain strong relationships with clients by understanding their needs, addressing their queries, and providing tailored solutions.3. Target Achievement: Meet and exceed monthly and quarterly sales targets and performance metrics.4. ...

Overview: We are seeking motivated Tele Callers to drive lead generation and promote our insurance products to potential clients. Key Responsibilities:- Make outbound calls to introduce insurance products and services.- Generate leads and build a strong pipeline of potential clients.- Answer customer inquiries about policies, coverage options, and pricing.- Collect customer feedback ...

Responsibilities: Telecalling: Initiate collection efforts through outbound calls to customers with overdue payments. Customer Interaction: Professionally negotiate repayment terms, understanding customers' financial situations. Payment Follow-Up: Ensure timely repayments and maintain accurate records. Collections Targets: Meet individual collection goals set by the team lead or manager. Customer Assistance: Resolve payment-related queries or concerns. Compliance: Follow legal and ...

Place phone calls to potential clients from our data base .Answer potential clients’ questions about loan acceptance and disbursement process of their loanCommunicate respectfully and politely with customers at all timesIt's an outbound process Required Candidate profile Should know EnglishShould know either Tamil / Malayalam/ Hindi Should be comfortable working in Fintech Industryprevious ...