16 Job openings found

Key Responsibilities:Functional Expertise:Loan Process Management: Manage the entire loan lifecycle, including KYC, disbursal, collection marking, loan cancellations, etc.Verify loan documents and agreements in line with SOPs and within defined TAT.Validate KYC documentation and monitor loan cancellations.Process Optimization: Continuously review and modify processes to reduce TAT and improve productivity with a ...

1. Lending Operation: Owning end-to-end Lending operations flow – including, KYC verification, disbursals, post-disbursal collection flow, Customer support, Partner coordination, etc.; including -Loan disbursal flow, adhering to the designed process Loan KYC & verification process with accuracy and efficiency Reconciliations from system and bank transfers Validation of loan documents Loan cancellation process, etc. Owning the Customer ...

Key Responsibilities:   * Analyze the complete digital lending funnel, including registration, application, underwriting, approval, and disbursement, to identify trends, gaps, and improvement opportunities. * Analyze business and operational data to provide actionable insights to management. * Prepare and maintain regular MIS, dashboards, and business performance reports. * Track key business KPIs related to application ...

We are looking for an influential Leader who would take our already growing business to new heights.  The person is expected to lead a team of highly motivated young brains to improve overall operations  funnel by collaborating with internal as well as external stakeholders and by channelizing efforts of  Booking ops team in the right direction on a day-to-day basis.     KRAs:  -Ensuring daily / monthly / quarterly targets are met for both PL and BNPL (and any new product)  -Ensuring that the sourcing partners also meet the set targets by extending the support required   -Maintaining and improving month on month conversion numbers to reach the level of competition   -Initiating the calling effort right from top of the funnel to improve overall efficiencies  -Taking the existing customer service and quality team to a level of significance     Roles and responsibilities:  -Prepare monthly target plan, AOP in liaison with core sales team   -Drive the outbound and inbound calling teams in the directions of set targets  -Ensure proper team structure, preparing hiring plans in line & allocating work according to skillsets  -Efficiently collaborate with internal tech team, third parties to reduce login to disbursal TATs  -Bring down the time for FTR in line with competition  -Lead process optimization from people and system perspective  -Display a data driven approach in decisions taken to improve productivity   -Collaborate with sales team to ensure adequate top of the funnel flow to achieve targets   -Ensure marketing efforts to reach to customers who may drop off  -Ensure that the team is adequately facilitated; feels inclusive and motivated at all the time  -Extend support required to Fin-Ops team in reconciliation of payments    Required Skillset:  -Experience in disbursing small ticket personal loans in huge quantities is a must  -Exposure to e-Mandate registrations, e-Signing of agreements, Digital KYC, etc. is desired   -Experience of handling large teams of tele-callers, TLs & Managers for at least 2 yrs  -Ability to work under pressure, Patience and ability to listen to and take care of team issues   -Should be okay to get hands dirty by working very close to front runners   -Should have excellent data reading ability   -Experience of handling customer service and quality teams  -Excellent negotiation skills, vendor management skills and persuasion abilities.  

We are looking for an influential Leader who would take our already growing business to new heights.  The person is expected to lead a team of highly motivated young brains to improve overall operations  funnel by collaborating with internal as well as external stakeholders and by channelizing efforts of  Booking ops team in the right direction on a day-to-day basis.     KRAs:  -Ensuring daily / monthly / quarterly targets are met for both PL and BNPL (and any new product)  -Ensuring that the sourcing partners also meet the set targets by extending the support required   -Maintaining and improving month on month conversion numbers to reach the level of competition   Roles and responsibilities:  -Preparing plan to execute targets as per AOP   -Drive the outbound calling teams in the directions of set targets  -Ensure proper team structure, preparing hiring plans in line & allocating work according to skillsets  -Efficiently collaborate with internal tech team, third parties to reduce login to disbursal TATs  -Bring down the time for FTR in line with competition  -Lead process optimization from people and system perspective  -Display a data driven approach in decisions taken to improve productivity   -Ensure marketing efforts to reach to customers who may drop off  -Ensure that the team is adequately facilitated; feels inclusive and motivated at all the time  -Extend support required to Fin-Ops team in reconciliation of payments    Required Skillset:    -Experience in disbursing small ticket personal loans in huge quantities is a must  -Exposure to e-Mandate registrations, e-Signing of agreements, Digital KYC, etc. is desired   -Experience of handling large teams of tele-callers and TLs for at least 2 yrs  -Ability to work under pressure, Patience and ability to listen to and take care of team issues   -Should be okay to get hands dirty by working very close to front runners   -Should have excellent data reading ability   -Excellent negotiation skills, vendor management skills and persuasion abilities.  

About the Role We are seeking a highly skilled Business Analyst with strong experience in the Finance and Banking domain (6–7 years) to join our FinTech organization. The role requires deep expertise in financial products, loan lifecycle management, and digital financial services along with the ability to gather requirements, design user ...

We are looking for candidates with relevant experience in outbound calling, telecalling, sales/collections, preferably within the fintech, digital lending, or short-term personal loan sector, along with strong team handling and target achievement skills. REQUIREMENTS –1. Minimum 2 Years of relevant experience in outbound calling/team handling is required..2. Prior experience in Fintech, ...

Job Title: Senior Manager – Debt CollectionsLocation: Ahmedabad, IndiaReporting To: ManagementCompany Type: NBFC – Lending FintechProduct: Unsecured Short-Term Personal LoansRole SummaryThe Senior Manager – Debt Collections will own and scale the collections and recoveryfunction for unsecured short-term personal loans. This role requires a strong understandingof high-velocity, high-frequency repayment cycles, data-led ...

Role Overview We are looking for a QA Automation Engineer to drive quality engineering across mobile applications, APIs and supporting web components. The role will work closely with the Engineering Manager, Mobile App Developer, UI/UX Developer and DevOps Engineer to build reliable, secure and production-ready applications for FinTech and healthcare clients. Key Responsibilities Design, develop and maintain ...

Role Overview We are looking for a seasoned credit manager with 7–10 years of experience in MSME lending, preferably within an NBFC setup. The ideal candidate will be a qualified Chartered Accountant (CA) who has a strong track record in underwriting MSME business loans, LAP, equipment loans, and supply chain finance. ...