61 Job openings found

We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.   Responsibilities:   Handle incoming calls from customers promptly and professionally.  Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.  Deliver exceptional customer service to build trust and ensure customer satisfaction.  Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software. Utilize in-depth knowledge of casino games, rules, and procedures to assist customers  Address customer queries related to gameplay, account settings, promotions, and rewards  Educate customers on new games, features, and updates.  Log and document all customer interactions and resolutions accurately in the CRM system.  Provide feedback and insights from customer interactions to improve processes and  Qualifications: High school diploma or equivalent required.  oAssociate’s or Bachelor’s degree in a related field (preferred).   Skills: Excellent communication and customer service skills.  Ability to manage multiple tasks and prioritize effectively in a remote environment.  Strong organizational skills and attention to detail.  Ability to work independently with minimal supervision. Requirements:    Ready to work for rotational shifts. Proven experience in a customer service role, preferably in a call center or inbound process.  Experience with technical troubleshooting in a customer-facing role.  Prior knowledge or experience in casino operations or gaming systems is highly desirable.  Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.  Basic knowledge of online platforms, mobile apps, and gaming software.  Strong analytical and problem-solving skills.  Excellent communication skills (verbal and written).  Strong interpersonal skills with a focus on empathy and patience.  Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. 

We are seeking a skilled and highly motivated Precast Engineer to join our team. As a Precast Engineer, you will be responsible for the design, production, and quality control of precast concrete elements used in various construction projects. You will collaborate with project managers, designers, contractors, and construction teams to ensure that the ...

Key Responsibilities:  ∙Back-End Development: Build, maintain, and enhance server-side applications using Laravel framework.  ∙Admin Panel Creation: Create and maintain custom admin panels using Laravel Livewire and Filament.  ∙Testing & Debugging: Write unit and integration tests to ensure the reliability and performance of APIs and back-end features.  ∙Troubleshooting: Identify and fix bugs or performance bottlenecks in existing applications.  ∙Code Quality: Produce clean, efficient, and maintainable code adhering to best practices.  ∙API Development & Integration: Design, develop, and maintain RESTful APIs for various services.  ∙Collaboration: Work with front-end developers to integrate user-facing elements with server-side logic.  ∙Performance Optimization: Optimize applications for speed, scalability, and security.   Required Skills:  ∙Strong knowledge of Laravel framework and its ecosystem.  ∙Ability to build and customize admin panels using Filament.  ∙Proven experience in creating and integrating RESTful APIs.  ∙Hands-on experience with Livewire for creating dynamic interfaces.  ∙Knowledge of writing tests (unit, integration) and debugging back-end code.  ∙Proficiency in MySQL, PostgreSQL, or similar relational databases and MongoDB or similar NoSQL databases.  ∙Solid understanding of version control using Git.  ∙Ability to solve complex technical challenges efficiently.  ∙Implement security best practices and patch vulnerabilities  ∙Experience with AWS or other cloud-based services is a plus.   Qualifications:  ∙Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience).  ∙3-4 years of experience in back-end development using Laravel. 

Description: The Incumbent should strong background in operating and maintaining reactors and pressure vessels, with expertise in PLC/SCADA systems. The incumbent will be responsible for ensuring the safe and efficient operation of machinery, implementing maintenance procedures, and adhering to safety standards. Experience: Extensive experience in machine operation with a background in mechanical, electrical ...

Do you have a passion for helping others and giving them peace of mind? Protecting people and businesses from fraudulent activities? You’ll review and analyze cases to prevent and detect fraud. You’ll work to resolve issues and protect the interests of the client and their customers via verbal and nonverbal ...

A Customer Service Project Coordinator is responsible for managing customer experience from when they are scheduled for installation to the completion of the installation. This role involves potentially communicating with various stakeholders and ensuring the company hits the monthly Installation targets. Additionally, the Customer Service Project Coordinator will also be ...

  Key Requirements Bachelor’s degree in Electrical Engineering. Sound knowledge of troubleshooting and installation. Great leadership and organizational skills. Ability to apply logical and critical thinking skills to projects. Great written and verbal communication skills.   Responsibilities Understand the troubleshooting  Activities of Various type EV-Chargers, DC-DC Convertors, Rectifiers,and SMPS etc. Knowledge of different types of Charging Point Connectors CCS, GB/T, ...

Education Qualification: BscIT, BE, Minimum 2years experience ,    Job description • Minimum 2 years overall IT experience . • Identify opportunities to innovate, extend and enhance service delivery everywhere possible  • In-depth knowledge of Active directory, ADFS, DFSR, DHCP, AD Certificates & DNS. • Installing, configuring and troubleshooting Terminal Server, ADFS • Installing, configuring and Troubleshooting ...

Education Qualification: BscIT, BE, Minimum 5years experience working as an Active Directory Administrator, Certification in IT Field is preferred, Prior experience in servers and OS Analysis will be given preference. Strong in AD architecture creation and problem-solving skills  Sr. Active Directory Administrator Sr. Active Directory Administrator provides support, implementation, and design services for ...

We are looking for a well-organized site engineer with strong leadership skills to join our growing team. The site engineer’s responsibilities include managing different projects, supervising crew members, preparing estimates for time and material costs, completing quality assurance, observing health and safety standards and compiling reports for different stakeholders.     Key Requirements ...