64 Job openings found

Role Summary: This role provides technical assistance and resolves customer or internal system issues. They serve as the first point of contact for users experiencing technical difficulties with products or networking systems. Their goal is to ensure that issues are resolved efficiently to maintain customer satisfaction and system uptime. Document system ...

 Key Responsibilities: 1. Azure DevOps Pipeline Management 2. Cloud Infrastructure and Network Management 3. Intune Device & Application Management 4. Security & Compliance 5. Monitoring and Troubleshooting 6. Collaboration & Documentation    Skills and Qualifications: 1. Strong experience in Azure DevOps, CI/CD pipeline management, and Azure cloud services. 2. Hands-on experience with Microsoft Intune for device and application management,  including creating and managing Intune policies, app deployments, and configuration profiles. 3. Familiarity with monitoring tools like Azure Monitor, Log Analytics, and Application Insights.    Soft Skills: 1. Excellent problem-solving and analytical skills. 2. Strong communication and collaboration skills to work effectively with cross-functional  teams. 

We are looking for a Distribution Network Sales Executive to build and strengthen our distribution network for CCTV and surveillance products. The ideal candidate will manage distributor relationships, develop new channel partners, and ensure consistent growth in product sales through a robust distribution strategy. Key Responsibilities:- Distributor Relationship Management    Identify, onboard, and ...

Do you have a passion for helping others and giving them peace of mind? Protecting people and businesses from fraudulent activities? You’ll review and analyze cases to prevent and detect fraud. You’ll work to resolve issues and protect the interests of the client and their customers via verbal and nonverbal ...

We are seeking a highly skilled Customer Care Executive to join our dynamic BPO team. In this role, you will manage a high volume of international inbound customer interactions via calls, emails, and chats. As the voice of our company, you will ensure exceptional service delivery while upholding our brand reputation.Key Responsibilities Handle ...

  Key Requirements Bachelor’s degree in Electrical Engineering. Sound knowledge of troubleshooting and installation. Great leadership and organizational skills. Ability to apply logical and critical thinking skills to projects. Great written and verbal communication skills.   Responsibilities Understand the troubleshooting  Activities of Various type EV-Chargers, DC-DC Convertors, Rectifiers,and SMPS etc. Knowledge of different types of Charging Point Connectors CCS, GB/T, ...

Education Qualification: BscIT, BE, Minimum 2years experience ,    Job description • Minimum 2 years overall IT experience . • Identify opportunities to innovate, extend and enhance service delivery everywhere possible  • In-depth knowledge of Active directory, ADFS, DFSR, DHCP, AD Certificates & DNS. • Installing, configuring and troubleshooting Terminal Server, ADFS • Installing, configuring and Troubleshooting ...

Education Qualification: BscIT, BE, Minimum 5years experience working as an Active Directory Administrator, Certification in IT Field is preferred, Prior experience in servers and OS Analysis will be given preference. Strong in AD architecture creation and problem-solving skills  Sr. Active Directory Administrator Sr. Active Directory Administrator provides support, implementation, and design services for ...

We are looking for a well-organized site engineer with strong leadership skills to join our growing team. The site engineer’s responsibilities include managing different projects, supervising crew members, preparing estimates for time and material costs, completing quality assurance, observing health and safety standards and compiling reports for different stakeholders.     Key Requirements ...

We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.   Responsibilities:   Handle incoming calls from customers promptly and professionally.  Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.  Deliver exceptional customer service to build trust and ensure customer satisfaction.  Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software. Utilize in-depth knowledge of casino games, rules, and procedures to assist customers  Address customer queries related to gameplay, account settings, promotions, and rewards  Educate customers on new games, features, and updates.  Log and document all customer interactions and resolutions accurately in the CRM system.  Provide feedback and insights from customer interactions to improve processes and  Qualifications: High school diploma or equivalent required.  oAssociate’s or Bachelor’s degree in a related field (preferred).   Skills: Excellent communication and customer service skills.  Ability to manage multiple tasks and prioritize effectively in a remote environment.  Strong organizational skills and attention to detail.  Ability to work independently with minimal supervision. Requirements:    Ready to work for rotational shifts. Proven experience in a customer service role, preferably in a call center or inbound process.  Experience with technical troubleshooting in a customer-facing role.  Prior knowledge or experience in casino operations or gaming systems is highly desirable.  Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.  Basic knowledge of online platforms, mobile apps, and gaming software.  Strong analytical and problem-solving skills.  Excellent communication skills (verbal and written).  Strong interpersonal skills with a focus on empathy and patience.  Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.