80 Job openings found

We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.   Responsibilities:   Handle incoming calls from customers promptly and professionally.  Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.  Deliver exceptional customer service to build trust and ensure customer satisfaction.  Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software. Utilize in-depth knowledge of casino games, rules, and procedures to assist customers  Address customer queries related to gameplay, account settings, promotions, and rewards  Educate customers on new games, features, and updates.  Log and document all customer interactions and resolutions accurately in the CRM system.  Provide feedback and insights from customer interactions to improve processes and  Qualifications: High school diploma or equivalent required.  oAssociate’s or Bachelor’s degree in a related field (preferred).   Skills: Excellent communication and customer service skills.  Ability to manage multiple tasks and prioritize effectively in a remote environment.  Strong organizational skills and attention to detail.  Ability to work independently with minimal supervision. Requirements:    Ready to work for rotational shifts. Proven experience in a customer service role, preferably in a call center or inbound process.  Experience with technical troubleshooting in a customer-facing role.  Prior knowledge or experience in casino operations or gaming systems is highly desirable.  Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.  Basic knowledge of online platforms, mobile apps, and gaming software.  Strong analytical and problem-solving skills.  Excellent communication skills (verbal and written).  Strong interpersonal skills with a focus on empathy and patience.  Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. 

Summary: The incumbent will be leading operations with primary responsibility in the initial years for the installation & commissioning of projects together with the delivery of project quality & customer satisfaction. In the initial years, the incumbent will also be responsible for setting up the operations function including instituting appropriate policies, ...

Locations : Amritsar, Chindwada, Jhansi, Kangra, Kota, Lucknow, Mehsana, Prayagraj, Surat   The Territory Manager - Sales (TMT Product) will be responsible for driving sales, managing distributor and dealer networks, and expanding the market share of TMT (Thermo-Mechanically treated) steel products within the assigned territory. The role demands a blend of strategic planning, ...

Locations: Balangir, Dankuni, Deogarh, Dhanbad, Dharbhanga, Dibrugarh, Ganjam, Gaya, Hazaribagh, Kolkata, Nalanda, Purulia   The Territory Manager - Sales (TMT Product) will be responsible for driving sales, managing distributor and dealer networks, and expanding the market share of TMT (Thermo-Mechanically treated) steel products within the assigned territory. The role demands a blend ...

Location: Bhagalpur, Bhopal, Bhubaneshwar, Jamshedpur, Kharagpur, Malda, Muzaffarpur, Patna, Rajkot, Siliguri, Vadodara The Sales Manager - Sales (TMT Product), will be responsible for driving sales, managing distributor and dealer networks, and expanding the market share of TMT (Thermo-Mechanically treated) steel products within the assigned area.  Sales and Revenue Generation  Achieve monthly, quarterly, and annual sales ...

Job Description:The position of Business Development and Sales Executive - Inside Sales, Ahmedabad is a full-time, on-site role. The responsibilities include lead generation, effective client communication, deliveringexceptional customer service, and driving sales growth for the company.The primary role and responsibilities include the following:Lead Generation:* Identify and qualify potential leads through various ...

Purpose of the job: The company is looking for a high-performing Category General Manager to own the product categories available on the platform. The candidate should have a strong orientation in digital, metric and analytical approaches along with acumen to quickly acquire technical knowledge about the products. He/she will be responsible for ...

The Catering & Events Sales Manager drives growth by generating leads, developing business opportunities, and maintaining strong client relationships. The role involves managing the sales process from inquiry to execution, ensuring seamless operations and exceptional service.   Key Responsibilities: Develop sales strategies to grow the catering business. Identify and convert leads into clients. Engage with ...

The Catering & Events Sales Manager drives growth by generating leads, developing business opportunities, and maintaining strong client relationships. The role involves managing the sales process from inquiry to execution, ensuring seamless operations and exceptional service.   Key Responsibilities: Develop sales strategies to grow the catering business. Identify and convert leads into clients. Engage with ...

  Job Descriptions Role Head sales and Marketing Designation Sr. Manager Sales and Marketing Department Sales and Marketing Reporting to Director Reportees Sales and Marketing team.   Job summary To establish Dewas Metal section Group as Market leader [in terms of market share, revenues & customer satisfaction] while achieving sales & marketing targets through a competent Marketing ...