91 Job openings found

Key Performance area Marketing planning and driving revenue growth To Conduct market analysis & identifying opportunities of growing business with existing customers To use effectively various sources such as trade journals, industry network, trade associations to build a strong market data base & find out opportunities to sale new & existing products to ...

Role: Head Technical and Design Designation: Senior Manager- Head Technical and Design Department: TechnicalReporting to: DirectorReportees: Team of Design and R&D Job summary The purpose of this role is to undertake following across all plants :- Ensure the finalization the design as well as operational requirements of the products- To identify and adopt new ...

The incumbent will be responsible for driving city-level growth through strategic planning, operational excellence, and customer satisfaction. This role oversees end-to-end city operations, including marketing initiatives, team management, cost optimization, compliance, and new store launches, ensuring alignment with business goals and delivering a seamless consumer experience.   Promote City Growth Suggest and implement ...

We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.   Responsibilities:   Handle incoming calls from customers promptly and professionally.  Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.  Deliver exceptional customer service to build trust and ensure customer satisfaction.  Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software. Utilize in-depth knowledge of casino games, rules, and procedures to assist customers  Address customer queries related to gameplay, account settings, promotions, and rewards  Educate customers on new games, features, and updates.  Log and document all customer interactions and resolutions accurately in the CRM system.  Provide feedback and insights from customer interactions to improve processes and  Qualifications: High school diploma or equivalent required.  oAssociate’s or Bachelor’s degree in a related field (preferred).   Skills: Excellent communication and customer service skills.  Ability to manage multiple tasks and prioritize effectively in a remote environment.  Strong organizational skills and attention to detail.  Ability to work independently with minimal supervision. Requirements:    Ready to work for rotational shifts. Proven experience in a customer service role, preferably in a call center or inbound process.  Experience with technical troubleshooting in a customer-facing role.  Prior knowledge or experience in casino operations or gaming systems is highly desirable.  Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.  Basic knowledge of online platforms, mobile apps, and gaming software.  Strong analytical and problem-solving skills.  Excellent communication skills (verbal and written).  Strong interpersonal skills with a focus on empathy and patience.  Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. 

Role Overview: As a Supply Chain and Order Management Specialist, you will be responsible for overseeing the end-to-end order management process while driving process excellence initiatives within the supply chain and logistics functions. You will play a critical role in optimizing order fulfillment processes, enhancing supply chain efficiency, and ensuring ...

Job Summary: We are seeking a highly motivated and experienced AM - Technical Sales. As a Technical Sales, you will be responsible for driving sales growth and providing technical expertise to our customers. Your role will primarily focus on pre-sales support, product approval, and ensuring customer satisfaction. If you have a ...

Summary: The incumbent will be leading operations with primary responsibility in the initial years for the installation & commissioning of projects together with the delivery of project quality & customer satisfaction. In the initial years, the incumbent will also be responsible for setting up the operations function including instituting appropriate policies, ...

As the Business Operational Head in the Travel Industry, you will lead the operational functions of the business to ensure seamless and efficient travel services. This role involves strategic planning, process optimization, and effective management of teams to deliver exceptional customer experiences and achieve business objectives. Key Responsibilities: Operational Strategy: Develop and implement ...

Conducting research to identify potential customers or clients for the company's services. Generating leads through various methods, such as cold calling, email marketing, and social media outreach. Building and maintaining relationships with customers to ensure their satisfaction with the company's services. Responding to customer inquiries and concerns in a timely and professional manner. Collaborating ...

We are seeking a dynamic Key Account Manager to join our team. This role will involve managing key accounts and driving new business initiatives. The ideal candidate will represent our organization with integrity and professionalism, addressing client concerns and providing tailored solutions to ensure high levels of customer satisfaction. Client Relationship ...