5 Job openings found

We are hiring Inbound & Chat Support Executives to manage customer communication across calls, emails, and chat. The role requires excellent communication skills and the ability to resolve queries  promptly and professionally.    Key Responsibilities    Handle inbound customer calls, emails, and chat queries  Provide accurate information regarding loan applications, status, and troubleshooting  Maintain a high level of customer satisfaction by ensuring quick and clear resolutions  Follow process guidelines and meet productivity/service targets  Coordinate with internal teams for escalations or technical issues    Required Skills & Experience   Minimum 1 year of experience in inbound calling, email handling, and chat process  Strong proficiency in English & Hindi communication  Good customer-handling and problem-solving skills  Ability to multitask and work under pressure  Basic technical understanding (applications, system navigation, troubleshooting)  Comfortable working on weekends/holidays as required  Customer-focused and target-driven mindset    6 Days Working (Rotational Weekoff)  Shift timings : 10AM-7PM   

Reporting to the Customer Service Manager, a Customer Service specialist will look after all incoming communication coming into the stakeholders. This will involve inbound and outbound calls and responding to emails. The Role will involve working with multiple stakeholders in order to get seamless and quick communication flowing throughout the ...

  Job Description  Handle inbound and outbound customer calls and emails in a professional manner  Resolve customer queries and complaints in a timely and effective manner  Provide accurate and up-to-date information to customers regarding products and services  Ensure customer satisfaction by providing excellent customer service  Follow up with customers as necessary to ensure that ...

Preferably Female Job Description: Attending Inbound Call leads for active projects through Digital Marketing (Google/Facebook). Outbound calling on previously generated leads. Cross-pitching other competition projects. Updating and maintaining the CRM/Google Sheets. Follow up on the interested clients to generate walk-ins and revisits.   Benefits: Fixed + Incentives   Timing 10 am to 7 pm

Job Description: Field Sales: Managing Site Visits and Revisits. Attending Inbound Call leads for active projects through Digital Marketing (Google/Facebook). Outbound calling on previously generated leads. Cross-pitching other competition projects. Updating and maintaining the CRM/Google Sheets. Follow up on the interested clients to generate walk-ins and revisits.   Benefits: Travel Allowances Incentives