75 Job openings found

We are looking for a well-organized site engineer with strong leadership skills to join our growing team. The site engineer’s responsibilities include managing different projects, supervising crew members, preparing estimates for time and material costs, completing quality assurance, observing health and safety standards and compiling reports for different stakeholders.     Key Requirements ...

Role Summary: This role provides technical assistance and resolves customer or internal system issues. They serve as the first point of contact for users experiencing technical difficulties with products or networking systems. Their goal is to ensure that issues are resolved efficiently to maintain customer satisfaction and system uptime. Document system ...

We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.   Responsibilities:   Handle incoming calls from customers promptly and professionally.  Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.  Deliver exceptional customer service to build trust and ensure customer satisfaction.  Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software. Utilize in-depth knowledge of casino games, rules, and procedures to assist customers  Address customer queries related to gameplay, account settings, promotions, and rewards  Educate customers on new games, features, and updates.  Log and document all customer interactions and resolutions accurately in the CRM system.  Provide feedback and insights from customer interactions to improve processes and  Qualifications: High school diploma or equivalent required.  oAssociate’s or Bachelor’s degree in a related field (preferred).   Skills: Excellent communication and customer service skills.  Ability to manage multiple tasks and prioritize effectively in a remote environment.  Strong organizational skills and attention to detail.  Ability to work independently with minimal supervision. Requirements:    Ready to work for rotational shifts. Proven experience in a customer service role, preferably in a call center or inbound process.  Experience with technical troubleshooting in a customer-facing role.  Prior knowledge or experience in casino operations or gaming systems is highly desirable.  Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.  Basic knowledge of online platforms, mobile apps, and gaming software.  Strong analytical and problem-solving skills.  Excellent communication skills (verbal and written).  Strong interpersonal skills with a focus on empathy and patience.  Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. 

Job Description: Server and IT Support Specialist (L2, L3 Must) Position Overview: Weare seeking a skilled and proactive Server and IT Support Specialist to manage and maintain the local server infrastructure (IIS) and provide comprehensive IT support to both server and client-side operations. The ideal candidate will have expertise in ...

The Company is one of the pioneer Electric Vehicle Charger OEM since 2016, based out at Ahmedabad. They have Installed EV Chargers of 10000 kW till date for our esteem customer like, Foton, Olectra, and JBM the BUS OEMs, They are proud of being one of the only two approved ...

Job Description: • ERP Support: Provide L2/L3 support for Oracle Fusion ERP Finance, focusing on General Ledger, Accounts Payable, Asset Management, and Travel & Expense.• Troubleshooting & Issue Resolution: Diagnose and resolve system issues, verify Oracle configurations, and collaborate with Oracle Support when needed.• Integration Development: Design and implement integrations using ...

A global leader in innovative polymer-based solutions for key industries and critical infrastructure. We are one of two Business Areas within the Group, with a total of about 6200 employees around the world. Committed to advancing operational performance in marine, port and built infrastructure, empowering our clients to succeed at the highest level.   About the Job The Digital Solutions D365 service & ...

Responsibilities: Operate and monitor computer systems, servers, workstations, and peripheral devices used in manufacturing processes. Enter and maintain accurate data regarding production, inventory management, and quality control measures. Monitor computer systems for errors, malfunctions, and performance issues, and promptly resolve technical problems. Install, configure, and update software applications used in manufacturing processes. Collaborate with the ...

In this position, you will work as part of the Construction team, supporting our sales, design, and customer service teams. You would be reporting to the Construction Engineering team line manager. Responsibilities Overview  Providing a high level of technical support in conjunction with the Customer service/Construction team.  Responding to and recording all ...

The individual is expected to have: 2 to 4 years of experience in production support (L3-support) of Java/J2EE applications and should have worked in REST API,JMS etc. MUST have production support attitude and aptitude. MUST have efficient troubleshooting and debugging aptitude and experience. MUST have experience of working under high-pressure situations to strictly meet ...