77 Job openings found

In this position, you will work as part of the Construction team, supporting our sales, design, and customer service teams. You would be reporting to the Construction Engineering team line manager. Responsibilities Overview  Providing a high level of technical support in conjunction with the Customer service/Construction team.  Responding to and recording all ...

As a Senior IT Infrastructure Administrator in a large-scale, 24x7 operational environment, you will play a critical role in ensuring the stability, security, and performance of the organization’s core IT infrastructure. This position requires deep technical expertise and a hands-on approach to managing middleware platforms, system configurations, and integration layers ...

We are seeking a skilled and proactive Maintenance Engineer to oversee and coordinate the maintenance activities of our chemical plant. The ideal candidate will be responsible for ensuring the reliability, efficiency, and safety of plant equipment and infrastructure by planning, executing, and optimizing maintenance procedures. You will play a critical ...

We are seeking a highly skilled Customer Care Executive to join our dynamic BPO team. In this role, you will manage a high volume of international inbound customer interactions via calls, emails, and chats. As the voice of our company, you will ensure exceptional service delivery while upholding our brand reputation.Key Responsibilities Handle ...

  Key Requirements Bachelor’s degree in Electrical Engineering. Sound knowledge of troubleshooting and installation. Great leadership and organizational skills. Ability to apply logical and critical thinking skills to projects. Great written and verbal communication skills.   Responsibilities Understand the troubleshooting  Activities of Various type EV-Chargers, DC-DC Convertors, Rectifiers,and SMPS etc. Knowledge of different types of Charging Point Connectors CCS, GB/T, ...

Education Qualification: BscIT, BE, Minimum 2years experience ,    Job description • Minimum 2 years overall IT experience . • Identify opportunities to innovate, extend and enhance service delivery everywhere possible  • In-depth knowledge of Active directory, ADFS, DFSR, DHCP, AD Certificates & DNS. • Installing, configuring and troubleshooting Terminal Server, ADFS • Installing, configuring and Troubleshooting ...

Education Qualification: BscIT, BE, Minimum 5years experience working as an Active Directory Administrator, Certification in IT Field is preferred, Prior experience in servers and OS Analysis will be given preference. Strong in AD architecture creation and problem-solving skills  Sr. Active Directory Administrator Sr. Active Directory Administrator provides support, implementation, and design services for ...

We are looking for a well-organized site engineer with strong leadership skills to join our growing team. The site engineer’s responsibilities include managing different projects, supervising crew members, preparing estimates for time and material costs, completing quality assurance, observing health and safety standards and compiling reports for different stakeholders.     Key Requirements ...

Role Summary: This role provides technical assistance and resolves customer or internal system issues. They serve as the first point of contact for users experiencing technical difficulties with products or networking systems. Their goal is to ensure that issues are resolved efficiently to maintain customer satisfaction and system uptime. Document system ...

We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.   Responsibilities:   Handle incoming calls from customers promptly and professionally.  Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.  Deliver exceptional customer service to build trust and ensure customer satisfaction.  Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software. Utilize in-depth knowledge of casino games, rules, and procedures to assist customers  Address customer queries related to gameplay, account settings, promotions, and rewards  Educate customers on new games, features, and updates.  Log and document all customer interactions and resolutions accurately in the CRM system.  Provide feedback and insights from customer interactions to improve processes and  Qualifications: High school diploma or equivalent required.  oAssociate’s or Bachelor’s degree in a related field (preferred).   Skills: Excellent communication and customer service skills.  Ability to manage multiple tasks and prioritize effectively in a remote environment.  Strong organizational skills and attention to detail.  Ability to work independently with minimal supervision. Requirements:    Ready to work for rotational shifts. Proven experience in a customer service role, preferably in a call center or inbound process.  Experience with technical troubleshooting in a customer-facing role.  Prior knowledge or experience in casino operations or gaming systems is highly desirable.  Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.  Basic knowledge of online platforms, mobile apps, and gaming software.  Strong analytical and problem-solving skills.  Excellent communication skills (verbal and written).  Strong interpersonal skills with a focus on empathy and patience.  Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.