83 Job openings found

Job Description: We are seeking an experienced and dynamic process trainer and quality analyst to train employees and analyse the performance quality that our B2B and B2C Customer service Agents deliver to our customers. Your key responsibilities will include enhancing customer satisfaction scores, carrying out training need analysis, maintaining training ...

Position Overview: We are seeking a dynamic and experienced individual to join our team as a Customer Service Team Leader. The ideal candidate will be responsible for overseeing a team of customer service representatives, ensuring exceptional service delivery to our valued customers. This role requires a strong focus on people ...

Job Summary: As an Intermediate Chartered Accountant, you will be responsible for assisting senior accountants in performing various accounting and financial tasks. You will contribute to the preparation of financial statements, tax returns, and other financial reports. Additionally, you will play a key role in auditing processes, ensuring compliance with ...

Experience - 0.6 months to 2 years Exp. Generate leads. Basic Knowledge of Excel: Familiarity with basic Excel functions such as data entry, sorting, and filtering. Ensure clear communication of loan terms, repayment schedules, and any other relevant information. Address any initial queries or concerns the customer may have regarding their loan Maintain professionalism and ...

Key Responsibilities: Financial Reporting: Prepare financial statements, including balance sheets, income statements, and cash flow statements, ensuring compliance with accounting standards and regulatory requirements. Audit and Assurance: Assist in auditing financial statements of companies, ensuring accuracy and adherence to auditing standards. This may involve conducting audit procedures, verifying financial records, and identifying ...

Responsibilities Perform unbiased Quality audits and analyse results to determine process improvement opportunities.Should be able to handle 1:40 ratio of callers.Analyse current tele-collections processes and identify gaps or defects to improve overall effectiveness and take-up the inputs with all stakeholders.Define/recommend process improvements to meet current and future collections targets/standards.Quality analyst will ...

India's leading company in providing Drone solutions. Requirement: As a counselor, your primary responsibility is to provide counseling and support services to individuals over the phone. You will be tasked with offering guidance, addressing concerns, and discussing the right path. - Dialling calls - Leads provided by company - Provide Information - Maintain Records for clarity - Follow-up  - Stay Informed - ...

Job Description: We are seeking a dynamic and customer-oriented individual to join our team as a Customer Service Agent. The role involves a blend of case management and managing incoming lines to ensure prompt and effective resolution of customer queries and issues. The ideal candidate will possess excellent communication skills, ...

Key Responsibilities: Financial Reporting: Prepare financial statements, including balance sheets, income statements, and cash flow statements, ensuring compliance with accounting standards and regulatory requirements. Audit and Assurance: Assist in auditing financial statements of companies, ensuring accuracy and adherence to auditing standards. This may involve conducting audit procedures, verifying financial records, and identifying ...

Key Responsibilities: experience in Lead, mentor, and coach a team of tele callers focused on debt collections to ensure they meet performance targets and deliver outstanding customer interactions Develop and implement strategies to enhance the team’s productivity, efficiency, and overall collections performance Monitor team members’ calls for quality assurance and provide constructive feedback ...