164 Job openings found

Job Description Managing delivery plans based on internal KPIs; achieve higher product adoption, customer satisfaction, and overall OTIF. Managing product-related, fulfillment-related or process-related queries from the customer that occur on the platform. Coordinating with teams for End to End Order Status from Supplier Pickups with Delivery (Order Life Cycle). Maintaining and building on the ...

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations and collaborating with internal and external stakeholders. Your responsibilities include ensuring critical SLAs are met, implementing process changes, and providing insights to stakeholders. You will employ escalation tactics, utilize available resources to solve complex ...

A global leader in innovative polymer-based solutions for key industries and critical infrastructure. We are one of two Business Areas within the Group, with a total of about 6200 employees around the world. Committed to advancing operational performance in marine, port and built infrastructure, empowering our clients to succeed at the highest level.   About the Job The Digital Solutions D365 service & ...

In this position, you will work as part of the Construction team, supporting our sales, design, and customer service teams. You would be reporting to the Construction Engineering team line manager. Responsibilities Overview  Providing a high level of technical support in conjunction with the Customer service/Construction team.  Responding to and recording all ...

In this role, you’ll work effectively to service and upsell client products and services to current and future customers via chat services, including chat, text, email, social media, direct messaging and other nonverbal platforms using the "Service to Sales" methodology. You’ll also identify and capitalize on all other sale opportunities ...

Manage large amounts of incoming queries via  email and chat messages  Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow ...

Role Objective : The role requires a detail-oriented and organized sales professional who shall be working on acquiringcustomers through various channels including tele marketing and, in the process, provide excellentcustomer service while driving revenue growth.Role Responsibilities ? Inbound support of customers coming online? Assist customers through tele calling for transacting on the ...

PURPOSE Responsible for acting as a liaison between customers and organization in the area of customer service. RESPONSIBILITIES  Process customer complaints. Address customer concerns and issues, escalating them as necessary for job completion and customer satisfaction. Maintain customer price list in order entry and invoice system. Process customer orders, changes, returns and invoicing according to established ...

Key Responsibilities: Lead, mentor, and coach a team of tele callers focused on debt collections to ensure they meet performance targets and deliver outstanding customer interactions Develop and implement strategies to enhance the team’s productivity, efficiency, and overall collections performance Monitor team members’ calls for quality assurance and provide constructive feedback and training ...

A cashier's job is to process customer transactions, provide customer service, and maintain a clean work environment. A cashier in a retail shop is primarily responsible for operating a cash register, scanning items, processing customer payments (cash, credit, debit), issuing receipts, bagging purchases, and providing friendly customer service while ensuring accurate transactions and ...