174 Job openings found

Key Responsibilities: Lead, mentor, and coach a team of tele callers focused on debt collections to ensure they meet performance targets and deliver outstanding customer interactions Develop and implement strategies to enhance the team’s productivity, efficiency, and overall collections performance Monitor team members’ calls for quality assurance and provide constructive feedback and training ...

A cashier's job is to process customer transactions, provide customer service, and maintain a clean work environment. A cashier in a retail shop is primarily responsible for operating a cash register, scanning items, processing customer payments (cash, credit, debit), issuing receipts, bagging purchases, and providing friendly customer service while ensuring accurate transactions and ...

Description:   This position focuses on providing complete end-to-end solutions, starting from assessing customer needs, generating inquiries, applying engineering, selling solutions, and supporting project delivery and after-sales. Including Face-to-face sales to new or existing customers in the Indian market as well as other markets. Assessing customer needs and suggesting appropriate products, services, ...

The Customer Service strategy includes the preparation of strategic points for spare parts stocks and  technical personnel to directly manage relationships with customers and suppliers. These strategic  stocks need to be managed with physical movements and documentary movements of orders and  shipments to customers. This role covers both responsibilities of the spare parts warehouse and the  function of Inside Sales to handle customer requests from the area and the necessary internal and  external documentation.  To have a deeper communication with the customers, the Customer Care Specialist shall visit the  customer and installations on a regular basis to witness the status of the filters and suggests the  customer for eventual maintenance works to be done and spare parts to be purchased. This activity  is propaedeutic to the submission of proposal made by after sales commercial department.  Tasks:  -Managing offers and orders with customers in the geographic area  -Managing the strategic spare parts warehouse in the geographic area  -Inventory and maintenance of stock documentation  -Interface with the commercial team of the geographic area  -Ensure efficient intercompany transactions  Skills:  -MS Office  -CAD   -SAP  -English (verbal and writing) at good level  Reports to:  -BU Operations Coordinator  -FTS Customer Service Manager 

Overview: We seek a Customer Support Specialist with at least 1 year of experience and a functional understanding of Tally or other ERP. The ideal candidate will be soft-spoken, patient, and skilled in delivering exceptional customer service. Responsibilities: Provide support and assistance to customers using. Troubleshoot and resolve customer issues in a timely ...

With a rapidly growing business, we are looking for a dynamic and experienced Team Leader to manage our Tele-calling team. The incumbent will be responsible for leading a team of 8-10 telecallers, who handle daily inbound and outbound calls for digital marketing leads and customer service. The role involves monitoring the ...

Roles & Responsibilities:  Exhibit high level of customer obsession, ownership and problem solving skills  Effectively communicate in a clear and professional manner at all times  Provides/ expedites prompt and efficient service to customers  Effectively manage sensitive cases by reporting up the escalation matrix  Demonstrate excellent time-management skills   Maintains or exceeds targeted performance metrics  Actively seek solutions through ...

In this role , You'll work to resolve customer issues via chat services, including chat, text, email, social media, direct messaging and other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion, or resolving their issues with a smile, you’ll be the difference between their customer ...

Job Overview: We are seeking a highly motivated and organized Sales Coordinator to join our dynamic team, focusing on the DSA (Direct Sales Agent) channel. The ideal candidate will have a minimum of 1 year of relevant experience in sales coordination or a similar role. The Sales Coordinator will play ...

We are looking for a true techno-commercial individual who is excited to take up new challenges. The role includes coordinating with multiple teams and ensuring that all the orders are closed within the promised timelines. This includes strategic and tactical guidance, usage tracking, fulfillment and invoicing support and measuring OTIF ...