173 Job openings found

Key Responsibilities: Lead, mentor, and coach a team of tele callers focused on debt collections to ensure they meet performance targets and deliver outstanding customer interactions Develop and implement strategies to enhance the team’s productivity, efficiency, and overall collections performance Monitor team members’ calls for quality assurance and provide constructive feedback and training ...

Overview: We seek a Customer Support Specialist with at least 1 year of experience and a functional understanding of Tally or other ERP. The ideal candidate will be soft-spoken, patient, and skilled in delivering exceptional customer service. Responsibilities: Provide support and assistance to customers using. Troubleshoot and resolve customer issues in a timely ...

The Customer Service strategy includes the preparation of strategic points for spare parts stocks and  technical personnel to directly manage relationships with customers and suppliers. These strategic  stocks need to be managed with physical movements and documentary movements of orders and  shipments to customers. This role covers both responsibilities of the spare parts warehouse and the  function of Inside Sales to handle customer requests from the area and the necessary internal and  external documentation.  To have a deeper communication with the customers, the Customer Care Specialist shall visit the  customer and installations on a regular basis to witness the status of the filters and suggests the  customer for eventual maintenance works to be done and spare parts to be purchased. This activity  is propaedeutic to the submission of proposal made by after sales commercial department.  Tasks:  -Managing offers and orders with customers in the geographic area  -Managing the strategic spare parts warehouse in the geographic area  -Inventory and maintenance of stock documentation  -Interface with the commercial team of the geographic area  -Ensure efficient intercompany transactions  Skills:  -MS Office  -CAD   -SAP  -English (verbal and writing) at good level  Reports to:  -BU Operations Coordinator  -FTS Customer Service Manager 

As the Business Operational Head in the Travel Industry, you will lead the operational functions of the business to ensure seamless and efficient travel services. This role involves strategic planning, process optimization, and effective management of teams to deliver exceptional customer experiences and achieve business objectives. Key Responsibilities: Operational Strategy: Develop and implement ...

We are looking for a true techno-commercial individual who is excited to take up new challenges. The role includes coordinating with multiple teams and ensuring that all the orders are closed within the promised timelines. This includes strategic and tactical guidance, usage tracking, fulfillment and invoicing support and measuring OTIF ...

In this role , You'll work to resolve customer issues via chat services, including chat, text, email, social media, direct messaging and other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion, or resolving their issues with a smile, you’ll be the difference between their customer ...

Job Overview: We are seeking a highly motivated and organized Sales Coordinator to join our dynamic team, focusing on the DSA (Direct Sales Agent) channel. The ideal candidate will have a minimum of 1 year of relevant experience in sales coordination or a similar role. The Sales Coordinator will play ...

With a rapidly growing business, we are looking for a dynamic and experienced Team Leader to manage our Tele-calling team. The incumbent will be responsible for leading a team of 8-10 telecallers, who handle daily inbound and outbound calls for digital marketing leads and customer service. The role involves monitoring the ...

Roles & Responsibilities:  Exhibit high level of customer obsession, ownership and problem solving skills  Effectively communicate in a clear and professional manner at all times  Provides/ expedites prompt and efficient service to customers  Effectively manage sensitive cases by reporting up the escalation matrix  Demonstrate excellent time-management skills   Maintains or exceeds targeted performance metrics  Actively seek solutions through ...

Role Overview: As a Supply Chain and Order Management Specialist, you will be responsible for overseeing the end-to-end order management process while driving process excellence initiatives within the supply chain and logistics functions. You will play a critical role in optimizing order fulfillment processes, enhancing supply chain efficiency, and ensuring ...