10 Opening(s)
1.5 Year(s) To 5.0 Year(s)
4.00 LPA TO 7.50 LPA
Key Responsibilities:
Lead, mentor, and coach a team of tele callers focused on debt collections to ensure they meet performance targets and deliver outstanding customer interactions
Develop and implement strategies to enhance the team’s productivity, efficiency, and overall collections performance
Monitor team members’ calls for quality assurance and provide constructive feedback and training ...