152 Job openings found

In this role , You'll work to resolve customer issues via chat services, including chat, text, email, social media, direct messaging and other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion, or resolving their issues with a smile, you’ll be the difference between their customer ...

Job Overview: We are seeking a highly motivated and organized Sales Coordinator to join our dynamic team, focusing on the DSA (Direct Sales Agent) channel. The ideal candidate will have a minimum of 1 year of relevant experience in sales coordination or a similar role. The Sales Coordinator will play ...

With a rapidly growing business, we are looking for a dynamic and experienced Team Leader to manage our Tele-calling team. The incumbent will be responsible for leading a team of 8-10 telecallers, who handle daily inbound and outbound calls for digital marketing leads and customer service. The role involves monitoring the ...

Roles & Responsibilities:  Exhibit high level of customer obsession, ownership and problem solving skills  Effectively communicate in a clear and professional manner at all times  Provides/ expedites prompt and efficient service to customers  Effectively manage sensitive cases by reporting up the escalation matrix  Demonstrate excellent time-management skills   Maintains or exceeds targeted performance metrics  Actively seek solutions through ...

Role Overview: As a Supply Chain and Order Management Specialist, you will be responsible for overseeing the end-to-end order management process while driving process excellence initiatives within the supply chain and logistics functions. You will play a critical role in optimizing order fulfillment processes, enhancing supply chain efficiency, and ensuring ...

  Job Summary: Join our fintech call center team as a Customer Support Executive. Help clients navigate financial products and services, deliver exceptional customer service, and resolve inquiries efficiently. Key Responsibilities: Client Interaction: Handle calls professionally. Assist with financial inquiries.  Strong communication skills with the ability to communicate effectively with internal and  external contacts Issue Resolution: Investigate and resolve concerns. Ensure compliance and security. Documentation and Training: Maintain records. Stay updated on products. Qualifications: Bachelor's degree preferred. Customer ...

Overview: We are seeking a proactive Relationship Manager to enhance our sales and marketing efforts. This role is vital in driving new business development while ensuring exceptional client support and service delivery. Key Responsibilities: New Business Development: Identify and pursue new client opportunities to expand our customer base. Client Support: Provide ongoing assistance to clients by ...

 Leader of the EV Charging production department. Candidate will be involved in managing the procurement of raw materials, managing production of EV chargers, and manage testing and dispatch of the same   Skills/ Requirements: Understanding of Autocad, Solidworks or related softwares Knowledge of Microsoft office, excel and related softwares Understanding of electrical components like microprocessors, ...

Customer is king and we want to ensure that they’re are at the forefront and receiving the very best service and experience right from making that very first phone call right through to aftercare long after the project is completed.   You’ll be responsible for ensuring projects work through our business work ...

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations, and collaborating with internal and external stakeholders. Your responsibilities include ensuring Critical SLAsare met, implementing process changes, and providing insights to stakeholders. You will employ-escalation tactics, utilize available resources to solve complex issues ...