33 Job openings found

Overview: We are looking for an enthusiastic and results-oriented Inside Sales Representative with expertise in Sales Coordination and MIS Reporting. This role will play a key part in driving our customer acquisition and revenue growth objectives. You will manage inbound leads, qualify prospects through outbound calls, close sales, and maintain sales ...

We are seeking a highly skilled Customer Care Executive to join our dynamic BPO team. In this role, you will manage a high volume of international inbound customer interactions via calls, emails, and chats. As the voice of our company, you will ensure exceptional service delivery while upholding our brand reputation.Key Responsibilities Handle ...

Reporting to the Customer Service Manager, a Customer Service specialist will look after all incoming communication coming into the stakeholders. This will involve inbound and outbound calls and responding to emails. The Role will involve working with multiple stakeholders in order to get seamless and quick communication flowing throughout the ...

For the Presales role…Inbound leads calling... Managing inbound leads 80-100 outbound calls per day. Having the first-level discussion with the leads Understand the lead and pitch the application Scheduling the demo with lead Align the lead with the respective team member for the demo Be a team player The right candidate… Experience in managing inbound leads Excellent Communication in both ...

  Job Summary: Join our fintech call center team as a Customer Support Executive. Help clients navigate financial products and services, deliver exceptional customer service, and resolve inquiries efficiently. Key Responsibilities: Client Interaction: Handle calls professionally. Assist with financial inquiries.  Strong communication skills with the ability to communicate effectively with internal and  external contacts Issue Resolution: Investigate and resolve concerns. Ensure compliance and security. Documentation and Training: Maintain records. Stay updated on products. Qualifications: Bachelor's degree preferred. Customer ...

Position Title Account Executive (SEO) Overview of Company Our Client works mainly with Software-as-a-Service (SAAS) companies to grow their traffic and revenue through SEO and PPC Campaigns. About the Account Executive Role The full-cycle Account Executive role is responsible for turning inbound and outbound leads into long-last relationships. The Account Executive needs to have previous experience selling ...

We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.   Responsibilities:   Handle incoming calls from customers promptly and professionally.  Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.  Deliver exceptional customer service to build trust and ensure customer satisfaction.  Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software. Utilize in-depth knowledge of casino games, rules, and procedures to assist customers  Address customer queries related to gameplay, account settings, promotions, and rewards  Educate customers on new games, features, and updates.  Log and document all customer interactions and resolutions accurately in the CRM system.  Provide feedback and insights from customer interactions to improve processes and  Qualifications: High school diploma or equivalent required.  oAssociate’s or Bachelor’s degree in a related field (preferred).   Skills: Excellent communication and customer service skills.  Ability to manage multiple tasks and prioritize effectively in a remote environment.  Strong organizational skills and attention to detail.  Ability to work independently with minimal supervision. Requirements:    Ready to work for rotational shifts. Proven experience in a customer service role, preferably in a call center or inbound process.  Experience with technical troubleshooting in a customer-facing role.  Prior knowledge or experience in casino operations or gaming systems is highly desirable.  Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.  Basic knowledge of online platforms, mobile apps, and gaming software.  Strong analytical and problem-solving skills.  Excellent communication skills (verbal and written).  Strong interpersonal skills with a focus on empathy and patience.  Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. 

With a rapidly growing business, we are looking for a dynamic and experienced Team Leader to manage our Tele-calling team. The incumbent will be responsible for leading a team of 8-10 telecallers, who handle daily inbound and outbound calls for digital marketing leads and customer service. The role involves monitoring the ...

  Job Description  Handle inbound and outbound customer calls and emails in a professional manner  Resolve customer queries and complaints in a timely and effective manner  Provide accurate and up-to-date information to customers regarding products and services  Ensure customer satisfaction by providing excellent customer service  Follow up with customers as necessary to ensure that ...

They will be taking care of the inbound calls that they will receive and have a bond with the customer. They will need to understand the customer and accordingly book their ticket or hotel accommodation. This business model is completely based on MCO. MCO means markup. For example the basic ticket cost is ...