33 Job openings found

We are looking for an influential Leader who would take our already growing business to new heights.  The person is expected to lead a team of highly motivated young brains to improve overall operations  funnel by collaborating with internal as well as external stakeholders and by channelizing efforts of  Booking ops team in the right direction on a day-to-day basis.     KRAs:  -Ensuring daily / monthly / quarterly targets are met for both PL and BNPL (and any new product)  -Ensuring that the sourcing partners also meet the set targets by extending the support required   -Maintaining and improving month on month conversion numbers to reach the level of competition   -Initiating the calling effort right from top of the funnel to improve overall efficiencies  -Taking the existing customer service and quality team to a level of significance     Roles and responsibilities:  -Prepare monthly target plan, AOP in liaison with core sales team   -Drive the outbound and inbound calling teams in the directions of set targets  -Ensure proper team structure, preparing hiring plans in line & allocating work according to skillsets  -Efficiently collaborate with internal tech team, third parties to reduce login to disbursal TATs  -Bring down the time for FTR in line with competition  -Lead process optimization from people and system perspective  -Display a data driven approach in decisions taken to improve productivity   -Collaborate with sales team to ensure adequate top of the funnel flow to achieve targets   -Ensure marketing efforts to reach to customers who may drop off  -Ensure that the team is adequately facilitated; feels inclusive and motivated at all the time  -Extend support required to Fin-Ops team in reconciliation of payments    Required Skillset:  -Experience in disbursing small ticket personal loans in huge quantities is a must  -Exposure to e-Mandate registrations, e-Signing of agreements, Digital KYC, etc. is desired   -Experience of handling large teams of tele-callers, TLs & Managers for at least 2 yrs  -Ability to work under pressure, Patience and ability to listen to and take care of team issues   -Should be okay to get hands dirty by working very close to front runners   -Should have excellent data reading ability   -Experience of handling customer service and quality teams  -Excellent negotiation skills, vendor management skills and persuasion abilities.  

Job Description Want to be part of the most disruptive, health tech company in India with a world-class team, long-term vision, and top global investors backing it up? Head of Marketing will report directly to the CEO of the company and will and manage the team and efforts responsible for planning, implementation, ...

The objective is to guide the Customer Service Specialist through the Inbound Traffic Handling Process to effectively navigate inbound customer interactions within the Customer Service Centre. Assist clients effectively and create cases in eManager as per the said process. Key Responsibilities : • Provides customer support to individuals who contact the Customer ...

Role:Establish and maintain relationships with vendors and contractorsBecome proficient with all product offerings, estimating, and e-commerce software toolsCreate quotes and respond to inbound queries and requestsPrepare estimates and purchase orders in detail for all productsReview mechanical drawings for incoming quote requestsUnderstand scope of HVAC work to bidCommunicate with the engineering ...

Accounting:Manage all account transactions and assist the Senior Accountant in preparing financial statements.Reconcile accounts payable and receivable.Experience in bookkeeping, reconciliation, payroll, and preparation of financial statements.Monitor and manage financial data, ensuring accurate reporting.Investigate discrepancies in quantity and cost, taking corrective actions as needed. Inventory Management:Oversee stock management, monitor stock levels via ...

Greet and assist walk-in customers, providing product information and addressing inquiries. Develop and maintain strong relationships with customers to foster loyalty and repeat business. Prepare accurate and competitive quotations based on customer requirements. Follow up on quotations and negotiate terms to close sales effectively. Handle inbound and outbound calls to engage potential and existing ...

Responsibilities:                                                                  As a Credit Operations Manager at our company , you will be entrusted with a variety of responsibilities: Lead Coordination: Proactively manage our leads, ensuring swift follow-ups and successful loan disbursements for qualified clients. Lead nurturing: Move the leads in the funnel from inbound towards maturity, ensuring all customer documents are ...

Location : Ahmedabad (Ashram Road) Designation : Sales Coordinator Benefits : Incentives (Over and above Salary)   Identify and qualify potential leads through various channels, including inbound inquiries, outbound cold calls, and email campaigns. Research and gather information on prospective clients to understand their business needs and pain points. Conduct engaging and informative product or service ...

Job Description: Responsible for end-to-end program management of setting up warehouse facilities for different categories Responsible for Manpower Planning, Vehicle planning, Cost Planning and performance Analytics for the warehouse operations Responsible for market visits, facility scouting, negotiations, Asset Procurement & completion of facility onboarding within defined timelines Define processes of Inventory management, Inbound, Dispatch, ...

What you will be doing: Should be able to handle outbound and inbound calls (30 - 40) calls per day. Reaching out to new customers with the help of the bank team and explaining to them the benefits of products, supporting them for registration and solving the complaints. Understand customer’s requirements and provide ...