95 Job openings found

A telecaller is responsible for making outbound calls to prospects, explaining business model, recording interest, filtering the leads and forwarding the leads to higher authority for closure Key Responsibilities: Outbound Calling : Make a specified number of outbound calls per day to prospects and existing clientele. Customer Engagement : Introduce the company and explain ...

Position Overview: We are seeking a dynamic and experienced individual to join our team as a Customer Service Team Leader. The ideal candidate will be responsible for overseeing a team of customer service representatives, ensuring exceptional service delivery to our valued customers. This role requires a strong focus on people ...

Job Description: We are seeking an experienced and dynamic process trainer and quality analyst to train employees and analyse the performance quality that our B2B and B2C Customer service Agents deliver to our customers. Your key responsibilities will include enhancing customer satisfaction scores, carrying out training need analysis, maintaining training ...

Experience - 0.6 months to 2 years Exp. Generate leads. Basic Knowledge of Excel: Familiarity with basic Excel functions such as data entry, sorting, and filtering. Ensure clear communication of loan terms, repayment schedules, and any other relevant information. Address any initial queries or concerns the customer may have regarding their loan Maintain professionalism and ...

Responsibilities Perform unbiased Quality audits and analyse results to determine process improvement opportunities.Should be able to handle 1:40 ratio of callers.Analyse current tele-collections processes and identify gaps or defects to improve overall effectiveness and take-up the inputs with all stakeholders.Define/recommend process improvements to meet current and future collections targets/standards.Quality analyst will ...

India's leading company in providing Drone solutions. Requirement: As a counselor, your primary responsibility is to provide counseling and support services to individuals over the phone. You will be tasked with offering guidance, addressing concerns, and discussing the right path. - Dialling calls - Leads provided by company - Provide Information - Maintain Records for clarity - Follow-up  - Stay Informed - ...

Responsibilities: Telecalling: Initiate collection efforts through outbound calls to customers with overdue payments. Customer Interaction: Professionally negotiate repayment terms, understanding customers' financial situations. Payment Follow-Up: Ensure timely repayments and maintain accurate records. Collections Targets: Meet individual collection goals set by the team lead or manager. Customer Assistance: Resolve payment-related queries or concerns. Compliance: Follow legal and ...

We are looking for a high performing Customer Success Manager to help meet sales and revenue growth targets with a strong orientation in digital and metric driven analytical approach. He/she will be responsible for managing the client funnel for repeat order and increase wallet share, directly interacting with MSMEs to ...

 We are looking for a motivated and well-spoken candidate to join our inside sales team. The incumbent will develop relations with existing customers, communicate with customers, understand their needs, and ensure a smooth sales process.    Responsibilities: Communicating with customers, making outbound calls to potential customers, and following up on accounts Act as a ...

We are looking for a motivated and well-spoken candidate to join our sales team. The incumbent will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process.    Responsibilities: Communicating with customers, making outbound calls to potential customers, and following up on leads. Understanding customers' needs ...