169 Job openings found

In this position, you will work as part of the Construction team, supporting our sales, design, and customer service teams. You would be reporting to the Construction Engineering team line manager. Responsibilities Overview  Providing a high level of technical support in conjunction with the Customer service/Construction team.  Responding to and recording all ...

As an International Travel Consultant, you will be responsible for designing a customized travel package, managing travel bookings, and providing top-notch service to our clients. You will leverage your expertise in international travel to offer tailored advice, book flights, accommodations, and activities, and ensure that every trip exceeds client expectations. Responsibilities: Create ...

Key responsibilities: Engineering & Design: Evaluate customers’ engineering and process requirements across mechanical, instrumentation, electrical, and food engineering domains. Lead engineering and design process based on customer specifications, with full accountability for technical validation & approvals from customers. Quality & Efficiency Focus: Be fully accountable for delivery of quality, to the satisfaction ...

Role Overview As Operations Manager, you will play a pivotal role in building and scaling the company’s core operations. This includes managing the full loan lifecycle, setting up systems and processes, and ensuring compliance with regulatory guidelines. We are seeking a hands-on, process-driven professional with deep expertise in lending operations and ...

We are looking for an enthusiastic and experienced Sales Manager to be posted in Mumbai / Ahmedabad and be the face of the Company. He/She will work closely with various stakeholder teams at the HO to drive sales growth, develop strategies, and ensure the achievement of sales targets. The ideal ...

Job Description: Sign Contracts with restaurants along and handle the inquiries from existing and new clients Gather sales leads from the market and approach restaurants actively, from no stars to 5 stars and get them on board with the company as a partner Maintaining a strong relationship with restaurant owners and advising them ...

Position Overview: We are seeking a dynamic and experienced individual to join our team as a Customer Service Team Leader. The ideal candidate will be responsible for overseeing a team of customer service representatives, ensuring exceptional service delivery to our valued customers. This role requires a strong focus on people ...

The Customer Service Mail Support Representative is responsible for providing excellent customer service to customers who have questions or concerns about their account. This includes responding to customer emails in a timely and accurate manner, resolving customer issues, and providing excellent customer service. 1st and 2nd Saturday will be off, along ...

Job Description: We are seeking an experienced and dynamic process trainer and quality analyst to train employees and analyse the performance quality that our B2B and B2C Customer service Agents deliver to our customers. Your key responsibilities will include enhancing customer satisfaction scores, carrying out training need analysis, maintaining training ...

We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.   Responsibilities:   Handle incoming calls from customers promptly and professionally.  Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.  Deliver exceptional customer service to build trust and ensure customer satisfaction.  Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software. Utilize in-depth knowledge of casino games, rules, and procedures to assist customers  Address customer queries related to gameplay, account settings, promotions, and rewards  Educate customers on new games, features, and updates.  Log and document all customer interactions and resolutions accurately in the CRM system.  Provide feedback and insights from customer interactions to improve processes and  Qualifications: High school diploma or equivalent required.  oAssociate’s or Bachelor’s degree in a related field (preferred).   Skills: Excellent communication and customer service skills.  Ability to manage multiple tasks and prioritize effectively in a remote environment.  Strong organizational skills and attention to detail.  Ability to work independently with minimal supervision. Requirements:    Ready to work for rotational shifts. Proven experience in a customer service role, preferably in a call center or inbound process.  Experience with technical troubleshooting in a customer-facing role.  Prior knowledge or experience in casino operations or gaming systems is highly desirable.  Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.  Basic knowledge of online platforms, mobile apps, and gaming software.  Strong analytical and problem-solving skills.  Excellent communication skills (verbal and written).  Strong interpersonal skills with a focus on empathy and patience.  Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.