24 Job openings found

We are looking for a proactive and strategic Business Development Manager to lead client acquisition, manage key accounts, and generate repeat business through effective relationship management. The  ideal candidate will have experience in B2B sales, account management, and client servicing in international markets, especially within the accounting and financial services  sector.      Key Responsibilities:  Manage and grow relationships with existing clients to drive repeat business and long-term  partnerships.  Serve as the lead point of contact for key accounts across the US, UK, Canada, Europe, Australia, and New Zealand.  Identify and convert upsell and cross-sell opportunities to maximize client value and company revenue.  Take ownership of the complete business development cycle, including prospecting, pitching, proposal creation, negotiations, and deal closure.  Collaborate with the service delivery and operations teams to ensure smooth onboarding and service quality.  Monitor client satisfaction, handle escalations, and ensure a high standard of client engagement and retention.  Maintain a strong sales pipeline, generate forecasts, and report progress to leadership. Represent the company in virtual demos, client calls, and industry networking opportunities.  Stay current with market trends, competitor offerings, and outsourcing industry updates.     Qualifications & Skills:  Bachelor’s or Master’s degree in Business, Finance, Accounting, or a related field.  4–6 years of experience in B2B business development, sales, or client management, preferably in accounting or outsourcing services.  Demonstrated success in closing deals, handling large accounts, and building trusted client  relationships across international markets.  Strong communication, presentation, and interpersonal skills.  Proficiency with CRMs (e.g., HubSpot, Salesforce, Zoho) and proposal tools.  Prior experience working with clients in Australia, New Zealand, ...

Job Description: We are seeking a dynamic and customer-oriented individual to join our team as an Assistant manager for customer service. The role involves a blend of case management and managing incoming lines to ensure prompt and effective resolution of customer queries and issues. The ideal candidate will possess excellent ...

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations, and collaborating with internal and external stakeholders. Your responsibilities include ensuring Critical SLAsare met, implementing process changes, and providing insights to stakeholders. You will employ-escalation tactics, utilize available resources to solve complex issues ...

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations and collaborating with internal and external stakeholders. Your responsibilities include ensuring critical SLAs are met, implementing process changes, and providing insights to stakeholders. You will employ escalation tactics, utilize available resources to solve complex ...

A Customer Service Project Administrator is responsible for managing customer experience from when they are scheduled for installation to the completion of the installation. This role involves potentially communicating with various stakeholders and ensuring the company hits the monthly Installation targets. Additionally, the Customer Service Project Administrator will also be handling ...

Managing the Suppliers Pick Up Plan and ensure that Pick up SLA’s are met. Managing delivery plans based on internal KPIs; achieve higher product adoption, customer satisfaction, and overall OTIF. Managing product-related, fulfillment-related or process-related queries from the customer that occur on the platform. Coordinating with teams for End to End Order Status ...

Job Summary:We seek a highly skilled Loan Operations Manager to oversee and streamline the loan disbursement process.This role will ensure accuracy, compliance, and efficiency in loan processing, KYC verification, reconciliations, and disbursement activities. The ideal candidate will manage a team, handle escalations, and work closely with internal and external stakeholders ...

Role:You will be responsible for: Ensuring hygiene on core sales operations including creation and execution of SOPs for: a. Timely raising of invoices and collection of payment by liaising with accounts andsales teamb. Timely processing of refunds and cashbacksc. Updation of customer records, project details etc.d. Resolving customer escalations within defined timelines. 2. ...

Role Objective   We are looking for a true techno-commercial individual who is excited to take up new challenges. The role includes coordinating with multiple teams and ensuring that all the orders are closed within the promised timelines. This includes strategic and tactical guidance, usage tracking, fulfillment and invoicing support and ...

Role Objective   We are looking for a true techno-commercial individual who is excited to take up new challenges. The role includes coordinating with multiple teams and ensuring that all the orders are closed within the promised timelines. This includes strategic and tactical guidance, usage tracking, fulfillment and invoicing support and ...