42 Job openings found

We are looking for an experienced and result-oriented Sales Leader to drive revenue growth, build and mentor a high-performing sales team, and achieve aggressive business targets. The ideal candidate should have prior experience in an IT/SaaS-based company, possess strong leadership capabilities, and be skilled in handling enterprise sales, client acquisition, ...

Job Summary  We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat  operations for the process. The candidate will be responsible for driving sales  performance, managing team productivity, ensuring service excellence, and achieving business  targets.  Key Responsibilities  Team Management  ∙Lead, coach, and motivate a team of Email & Chat Executives.  ∙Monitor attendance, productivity, and adherence to process guidelines.  ∙Conduct regular performance reviews, feedback sessions, and team huddles.  ∙Handle customer and process escalations effectively.  Sales & Target Achievement  ∙Drive team sales performance and ensure achievement of monthly targets.  ∙Monitor conversion rates and implement strategies to improve results.  ∙Promote upselling and cross-selling opportunities through customer interactions.  ∙Track and report daily, weekly, and monthly sales performance.  Operations & Quality  ∙Ensure timely resolution of customer queries within defined SLAs.  ∙Maintain high standards of customer experience and communication quality.  ∙Monitor KPIs including Productivity, Quality, CSAT, and Revenue.  ∙Coordinate with Quality, Training, and Operations teams for continuous improvement.    Reporting & Process Improvement    ∙Prepare and share performance reports with management.  ∙Analyze team performance data and implement corrective action plans.  ∙Identify process gaps and recommend improvements to enhance efficiency and results.  Required Skills  ∙Minimum 2+ years of experience as a Team Leader in BPO, Customer Support, Sales,  Email, or Chat processes.  ∙Strong team handling and people management skills.  ∙Proven ability to drive sales and achieve targets.  ∙Excellent communication, coaching, and problem-solving abilities.  ∙Good knowledge of MS Excel, CRM tools, and performance reporting.  ∙Ability to work in a fast-paced, target-driven environment.  Preferred Profile  ∙Experience in Financial Services, FinTech, Credit Card, Loan, or Credit-related processes  is preferred.  ∙Strong leadership mindset with a focus on customer satisfaction and business growth.   

Job Summary: The Service Coordinator is responsible for managing and coordinating service activities related to IT infrastructure support. The role ensures timely execution of service requests, efficient resource allocation, and high customer satisfaction through proper communication and follow-ups. Key Responsibilities: Coordinate and schedule field engineers for installation, maintenance, and support activities. Act as the ...

About the Role We are looking for a highly responsible and leadership-driven General / Coordination Manager who will act as the second-in-command and operational substitute for the Co-Founders/CEO. This role requires someone who can independently handle teams, manage clients, oversee dispatch operations, and ensure smooth day-to-day business execution. The ideal candidate must ...

Location: Vaishno Devi Circle, GandhinagarRole OverviewWe are seeking a dynamic and results-driven Operations Manager to act as the operational engine of our organization. This is a hands-on leadership role overseeing the complete business lifecycle — from manufacturing and logistics to retail operations, financial performance, digital presence, and team leadership. The ...

The Senior Sales Executive is responsible for driving day-to-day sales performance, managing active sales pipelines, supporting the sales team during duty hours, and ensuring consistent achievement of sales targets. This role acts as the operational face of Sales, ensuring discipline, follow-ups, conversions, and superior client experience. Key Responsibilities Sales Operations & Target ...

Job Title: Senior Manager – Debt CollectionsLocation: Ahmedabad, IndiaReporting To: ManagementCompany Type: NBFC – Lending FintechProduct: Unsecured Short-Term Personal LoansRole SummaryThe Senior Manager – Debt Collections will own and scale the collections and recoveryfunction for unsecured short-term personal loans. This role requires a strong understandingof high-velocity, high-frequency repayment cycles, data-led ...

We are hiring Customer Service Executives to manage customer communication across calls, emails, and chat. The role requires excellent communication skills and the ability to resolve queries  promptly and professionally.    Key Responsibilities    Handle inbound customer calls, emails, and chat queries  Provide accurate information regarding loan applications, status, and troubleshooting  Maintain a high level of customer satisfaction by ensuring quick and clear resolutions  Follow process guidelines and meet productivity/service targets  Coordinate with internal teams for escalations or technical issues    Required Skills & Experience   Minimum 1 year of experience in inbound calling, email handling, and chat process  Strong proficiency in English & Hindi communication  Good customer-handling and problem-solving skills  Ability to multitask and work under pressure  Basic technical understanding (applications, system navigation, troubleshooting)  Comfortable working on weekends/holidays as required  Customer-focused and target-driven mindset    6 Days Working (Rotational Weekoff)  Shift timings : 10AM-7PM   

Seeking a dynamic Senior Associate Sales Manager to drive revenue growth and lead offline expansion efforts. In this pivotal role, you will oversee a team of Associate Sales Managers, Business Development Managers (BDMs), Associate BDMs (ABDMs), and Counsellors, ensuring consistent achievement of revenue targets and excellence in customer engagement. You ...

Role Summary:The E-commerce Manager is responsible for managing and scaling the company's business across multiple online platforms, including Amazon, Blinkit, Swiggy Instamart, Big Basket, and Zepto. The role involves P&L ownership, listing optimisation, inventory management, campaign execution, and strong relationship building with platform teams to ensure 100% availability and optimal ...