1 Opening(s)
10.0 Year(s) To 16.0 Year(s)
25.00 LPA TO 40.00 LPA
Qualification
Any Graduate - Post Graduate/ PMP (Desirable)
Experience Level (Yrs)
Overall Exp 15+ years Operations Management experience. Strategic Lead Experience – Minimum 3+ years.
Key Responsibilities
Operations Management
- Oversee project operations, responsible for quality, productivity and delivery of assigned project(s)
- Add value with Process improvements, Planning & Execution as per objectives.
- Effort Optimization ...
1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
5.00 LPA TO 7.00 LPA
Role Overview: As a Supply Chain and Order Management Specialist, you will be responsible for overseeing the end-to-end order management process while driving process excellence initiatives within the supply chain and logistics functions. You will play a critical role in optimizing order fulfillment processes, enhancing supply chain efficiency, and ensuring ...
3 Opening(s)
2.0 Year(s) To 4.0 Year(s)
4.00 LPA TO 6.00 LPA
A Customer Service Project Coordinator is responsible for managing customer experience from when they are scheduled for installation to the completion of the installation. This role involves potentially communicating with various stakeholders and ensuring the company hits the monthly Installation targets. Additionally, the Customer Service Project Coordinator will also be ...
4 Opening(s)
3.0 Year(s) To 6.0 Year(s)
5.50 LPA TO 7.00 LPA
Purpose of the job:Supply Associate is responsible for managing the Supply (Logistics Partners) for the platform. He/ She is the owner of the end-to-end journey of the Supply Partners
Roles & Responsibilities:
Understanding the nuances of the category
Transportation Handling
Visit and on board new transport partners
Supply Sourcing
Supply Evaluation
Supply Onboarding
Contracts/ Documents Management
Providing visibility on the ...
1 Opening(s)
2.0 Year(s) To 4.0 Year(s)
4.00 LPA TO 5.00 LPA
Reporting to the Customer Service Manager, a Customer Service specialist will look after all incoming communication coming into the stakeholders. This will involve inbound and outbound calls and responding to emails. The Role will involve working with multiple stakeholders in order to get seamless and quick communication flowing throughout the ...
5 Opening(s)
4.0 Year(s) To 6.0 Year(s)
5.00 LPA TO 6.00 LPA
Job Responsibilities :
• Should have at least 5 years of experience (specifically in Recoveries)
• Ensuring Strong vendor Management in the specified region.
• Ensuring that right set of vendors are hired for every bucket with right set of skill/manpower/infrastructure
• Monitor and achieve collection targets set by the management.
• Reviewing delinquent accounts ...
1 Opening(s)
2.0 Year(s) To 3.0 Year(s)
15.00 LPA TO 20.00 LPA
Job Description
Managing delivery plans based on internal KPIs; achieve higher product adoption, customer satisfaction, and overall OTIF.
Managing product-related, fulfillment-related or process-related queries from the customer that occur on the platform.
Coordinating with teams for End to End Order Status from Supplier Pickups with Delivery (Order Life Cycle).
Maintaining and building on the ...
1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
3.80 LPA TO 5.80 LPA
Role Objective
We are looking for a true techno-commercial individual who is excited to take up new challenges. The incumbent will be expected to maintain and manage inventories at Warehouses.
Role Responsibilities
· Coordination with LSP (logistics service providers) providers
· Maintain Daily MIS, Escalations and bookings
· Inter team coordination and requirement understanding
· Should ...
1 Opening(s)
10.0 Year(s) To 12.0 Year(s)
10.00 LPA TO 12.00 LPA
Internal IT Systems
Internal IT Systems and End User Support, Licensing compliance, Procurement and Budget control.
Ensure provision of a high-quality desktop support service, Supervising the IT Support Engineers/Team
Information Security
Lead a strategic and comprehensive information security and risk management processes and program to ensure that the integrity, confidentiality, and availability of information ...
1 Opening(s)
0.6 Year(s) To 1.0 Year(s)
1.70 LPA TO 2.00 LPA
TC- UPTO- 1.70 LPA to 2.00 LPA + Incentives
1.Check the Files as per company standards and ensure there no mistakes in data entry
before files achieves DOVR status.
2.Ensure all DOVR files achieve status ITPD or ITSC within 4 hours of the file achieving
DOVR status.
3.Prepare a note sheet with notes reflecting all queries and pending documents. This note
sheet is the support tool to call the customer and resolve pending issues
4.NECESSARILY call the customer. We expect all customers to be called so that we
acknowledge the receipt of his application and papers. Confirm pending documents,
agree to next action for every document and query. There are instances when a customer
is unable to take a call, in such cases send an email.
5.Prepare the interview sheet on line and as part of the interview sheet, update all pending
documents and queries. All pendency’s to be assigned for next action, date & time, the
person who will perform the next action.
6.Refresh dashboard to understand if all pending documents and queries are resolved even
while the status remains ITPD.
7.Ensure all actions due by all concerned are taken, follow up done with the customer and
SO, if required, new action date and time assigned. Wherever required due escalations
to be done for non-performance of action due
8.It is expected that the Officer Credit will complete the file and move it to RHDFC stage
in 3 working days of the file achieving DOVR status.
9.80% of the files submitted as RHDFC should not appear in File Requirements (FR).
10.The rest 20% should be resolved within 2 working days of the FR being raised.
11.All queries raised or pending documents identified by the team need to examined and in
case not found genuine, revert to them immediately so that the file does not reflect in
FR for the wrong reasons.
12.If the FR status is agreed upon, then speak to the customer and / or the SO, resolve the
query, update and revert to HDFC. In case the query resolution requires submission of a
document, try to secure the same on email preferably so as to save time. If the
documents are voluminous or cannot be mailed for any other reason, ensure assignment
to the customer and / or the SO such that the files move to Re-review stage within 2
days of the FR being raised.
Skill sets required for this job description:
?Conversation Skills: The OC should be able to converse in the local and English
language fluently. Must not reflect a local language bias whilst conversing in English
?Analytical Skills: Ability to analyze the individual’s application in terms of ability to
pay, reasons for the person to pay a higher EMI than the norms, derive the cost of
property taking into account localized costs elements, decipher KYC documents and
ensure compliance, read the CIBIL report and interpret scores. Identify any hints of
fraud in documents or nervousness in speech leading to suspicion. Ability to read a bank
statement, identify abnormal trends and seek clarifications.
?Ability to convince: Must possess probing skills to ask and seek so as to be convinced
herself. Carry convictions and ability to convince through written language and if
required through verbal skills another person in HDFC appraising the file.
Appraisal:
1.Loan Application Form:
i. KYC check on address and identity with the KYC documents submitted.
ii. Income details match with the income proof papers provided
iii. Bank details on the form match the statements provided
iv. Property cost on the form matches with property related documents provided
v. Own contribution details on the form match with proof provided
vi. BSA code mentioned on the form matches the one reflecting on the system
vii.Obligations mentioned on page 3 of the form reflect in the bank statements
viii. Property address as mentioned on the form and the property documents submitted
ix. Signature on the form matches with signatures on self-attested KYC documents
Eligibility: -
1-MBA in Finance stream is must.
2-He/She must have 01 years of Experience in Processing of Home Loan Self Employed
Cases/Files.
3-He/She must Excellent Communication Skills.
4-He/She must be able to Discuss with Customers and concern Managers as and when required.