Urgently Hiring Customer Service Executive

Customer Service Executive

1 Nos.
55512
Full Time
1.0 Year(s) To 3.0 Year(s)
2.00 LPA TO 2.16 LPA
ITES / BPO / KPO / Customer Service / Operations
Other
Job Description:
Job Description
? Handle inbound and outbound customer calls and emails in a professional manner

? Resolve customer queries and complaints in a timely and effective manner

? Provide accurate and up-to-date information to customers regarding products and services

? Ensure customer satisfaction by providing excellent customer service

? Follow-up with customers as necessary to ensure that their queries are resolved

? Maintain accurate records of customer interactions in the company database

? Achieve weekly and monthly targets as assigned by the management

? Continuously develop knowledge of products and services to improve customer service experience
 

Desired skills and Competencies

? Excellent verbal and written communication skills in English, Gujarati and Hindi

? Proven track record of providing excellent customer service

? Strong problem-solving and decision-making skills

? Proficiency in using MS Office and other relevant software
 
 
Company Profile

Company is the authorized distributor of MSA safety, Latchways, Egger, EagleBurgmann, and Ansell. We are providing Safety and mechanical products.

Apply Now

  • Interested candidates are requested to apply for this job.
  • Recruiters will evaluate your candidature and will get in touch with you.

Similar Jobs

Cluster Sales Operations Manager
Cluster Opertaions Manager ,Cluster Sales ,Area Sales