1 Opening(s)
3.0 Year(s) To 8.0 Year(s)
7.00 LPA TO 10.00 LPA
We are looking for a trainer who has proven experience in sales. As a trainer, you will be answering process- and procedure related queries, have a strong knowledge of the onboarding process. You will lead training of new hires and support ongoing training to help Go Live team members be ...
3 Opening(s)
1.5 Year(s) To 4.0 Year(s)
4.00 LPA TO 5.50 LPA
Responsibilities
Perform unbiased Quality audits and analyse results to determine process improvement opportunities.Should be able to handle 1:40 ratio of callers.Analyse current tele-collections processes and identify gaps or defects to improve overall effectiveness and take-up the inputs with all stakeholders.Define/recommend process improvements to meet current and future collections targets/standards.Quality analyst will ...
1 Opening(s)
1.0 Year(s) To 3.0 Year(s)
3.00 LPA TO 4.50 LPA
We are looking for a meticulous Quality Analyst specializing in Sales process. The ideal candidate will be responsible for establishing and maintaining quality parameters, conducting call monitoring, facilitating feedback sessions, and actively collaborating with the headquarters team for continuous process improvements. If you possess a keen eye for detail, a commitment ...