2 Opening(s)
6.0 Year(s) To 10.0 Year(s)
8.00 LPA TO 9.50 LPA
Job Description:
We are seeking an experienced and dynamic process trainer and quality analyst to train employees and analyse the performance quality that our B2B and B2C Customer service Agents deliver to our customers. Your key responsibilities will include enhancing customer satisfaction scores, carrying out training need analysis, maintaining training ...
1 Opening(s)
3.0 Year(s) To 8.0 Year(s)
7.00 LPA TO 10.00 LPA
We are looking for a trainer who has proven experience in sales. As a trainer, you will be answering process- and procedure related queries, have a strong knowledge of the onboarding process. You will lead training of new hires and support ongoing training to help Go Live team members be ...
1 Opening(s)
1.0 Year(s) To 3.0 Year(s)
3.00 LPA TO 4.50 LPA
We are looking for a meticulous Quality Analyst specializing in Sales process. The ideal candidate will be responsible for establishing and maintaining quality parameters, conducting call monitoring, facilitating feedback sessions, and actively collaborating with the headquarters team for continuous process improvements. If you possess a keen eye for detail, a commitment ...