Quality Manager

Job Description:

Role Overview

We are looking for an experienced Quality Manager to establish and lead the Quality function for a manufacturing setup. The role focuses on building a strong Quality Management System (QMS), implementing process-driven quality practices, improving compliance standards, and driving continuous improvement across manufacturing operations.

The ideal candidate should have strong hands-on experience in manufacturing quality systems, internal audits, supplier quality, customer quality management, and implementation of OEM quality standards.

Key Responsibilities
Quality Management System (QMS)
Build and implement a structured Quality Management System (QMS).
Develop and maintain SOPs, work instructions, inspection standards, control plans, CAPA formats, and quality documentation.
Ensure process compliance, documentation control, and governance across functions.
Process & Manufacturing Quality
Introduce incoming, in-process, and final quality inspection systems.
Implement stage-wise quality checks and process audits.
Drive quality improvements through feedback loops with Production and Engineering teams.
Ensure quality is built into manufacturing processes and not limited to final inspection.
Quality Tools & Continuous Improvement
Implement and manage:
APQP
PPAP
PFMEA
SPC
MSA
8D
CAPA
Root Cause Analysis
Monitor quality KPIs such as rejection rates, rework, first pass yield, supplier defects, and customer complaints.
Drive corrective and preventive actions for recurring quality issues.
Audit & Compliance
Lead internal audits and support external/customer audits.
Ensure closure of audit observations and non-conformities.
Support ISO 9001 compliance and continuous quality improvements.
Supplier & Customer Quality
Develop supplier quality standards and incoming inspection processes.
Monitor supplier performance and corrective actions.
Handle customer quality concerns and coordinate resolution through cross-functional teams.
Calibration & Quality Control
Ensure proper calibration and traceability of gauges, fixtures, and testing equipment.
Maintain measurement system discipline and quality records.
Training & Team Collaboration
Build quality awareness across the organization.
Conduct quality training sessions and promote audit readiness on the shop floor.
Work closely with Production, SCM, Engineering, Service, and Management teams.

Candidate Profile
Bachelor’s degree in Mechanical, Electrical, Electronics, Industrial, Production Engineering, or related field.
7–10 years of experience in Manufacturing Quality.
Strong experience in setting up or improving Quality Systems from scratch.
Hands-on knowledge of ISO 9001 and manufacturing quality processes.
Experience in OEM-facing manufacturing, automotive components, industrial electronics, or engineering products preferred.
Strong analytical, documentation, leadership, and problem-solving skills.

Preferred Qualifications
ISO 9001 Lead Auditor/Internal Auditor certification preferred.
Exposure to IATF 16949 core tools is an added advantage.
Experience in electronics assembly or industrial manufacturing environments preferred.

Success Metrics
Establish a documented QMS framework.
Implement stage-wise quality controls and audit systems.
Define and track measurable quality KPIs.
Improve process quality and reduce customer quality issues within the first 6–12 months.