Software Support Consultant
Job Description:
Coordination with End User & Engineers (Development & QA team) to resolve tickets
Logging tickets on ticket tools & managing it till closure
Creating User ID s & assigning permissions on Active Directory
Excellent English Communication
Remote troubleshooting of Applications / software s related issues if possible
Identifying the severity of issues
Preaparing MIS reports
Analysing Tickets & resolve as per severity of ticket
Key Skills :
Company Profile
Since our founding in 2002, The Company is committed to offering innovative managed services portfolio and ultimate customer experience that drives innovation and accelerates growth. We leverage IT consulting services and technology solutions that deliver tangible business value and meets the changing needs of the business. Our role is to enhance the efficiency and productivity of your staff so that they can focus on other key business initiatives.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.