Tele Sales Associate

Job Description:

What you will be doing:

• Should be able to handle outbound and inbound calls (30 - 40) calls per day.
• Reaching out to new customers with the help of the bank team and explaining to them the benefits of products, supporting them for registration and solving the complaints.
• Understand customer’s requirements and provide them with solutions as per their needs.
• Keep records of calls and sales and note useful information.
• Maintain and report changes and updates with ground level banking relationship.

What you need to have:

• Lending experience is preferable.
• Should know English and Hindi.
• Any South Indian language (like Tamil, Kannada, Telugu) will be an add-on.
• Experience in digital loan journeys will be an add-on.
• Basic use of computers/laptops.
• What you will be doing:
• Contacting existing customers as well as prospective customers.
• Asking questions to the customer and understanding their specifications.
• Regular follow ups on the process.
• Maintaining the database of the customers on a regular basis.
• Suggesting solutions based on customer’s needs and requirements.

What you’ll bring along 

• Excellent communication skills, both written and verbal
• Strong problem solving and analytical skills.
• Self-driven, comfortable with a fast-paced, always-on, highly ambiguous environment

Why work with us ?

• You will be part of the early tribe that is changing the way business banking rolls.
• Every atom of your work will impact the way millions of businesses are run.
• You will work with some of the brightest minds who will celebrate your quirks.
• You will find growth & fun to be two-way streets - how you thrive and the way you jive, in turn drives us 

Offered Benefits / Facilities :

•  5 Day Working