1745 Job openings found

Job Summary  We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat  operations for the process. The candidate will be responsible for driving sales  performance, managing team productivity, ensuring service excellence, and achieving business  targets.  Key Responsibilities  Team Management  ∙Lead, coach, and motivate a team of Email & Chat Executives.  ∙Monitor attendance, productivity, and adherence to process guidelines.  ∙Conduct regular performance reviews, feedback sessions, and team huddles.  ∙Handle customer and process escalations effectively.  Sales & Target Achievement  ∙Drive team sales performance and ensure achievement of monthly targets.  ∙Monitor conversion rates and implement strategies to improve results.  ∙Promote upselling and cross-selling opportunities through customer interactions.  ∙Track and report daily, weekly, and monthly sales performance.  Operations & Quality  ∙Ensure timely resolution of customer queries within defined SLAs.  ∙Maintain high standards of customer experience and communication quality.  ∙Monitor KPIs including Productivity, Quality, CSAT, and Revenue.  ∙Coordinate with Quality, Training, and Operations teams for continuous improvement.    Reporting & Process Improvement    ∙Prepare and share performance reports with management.  ∙Analyze team performance data and implement corrective action plans.  ∙Identify process gaps and recommend improvements to enhance efficiency and results.  Required Skills  ∙Minimum 2+ years of experience as a Team Leader in BPO, Customer Support, Sales,  Email, or Chat processes.  ∙Strong team handling and people management skills.  ∙Proven ability to drive sales and achieve targets.  ∙Excellent communication, coaching, and problem-solving abilities.  ∙Good knowledge of MS Excel, CRM tools, and performance reporting.  ∙Ability to work in a fast-paced, target-driven environment.  Preferred Profile  ∙Experience in Financial Services, FinTech, Credit Card, Loan, or Credit-related processes  is preferred.  ∙Strong leadership mindset with a focus on customer satisfaction and business growth.   

Job Summary We are looking for a proactive and experienced Site Engineer – Civil to oversee day-to-day construction activities and ensure smooth project execution at site. The ideal candidate should have hands-on experience in residential construction, site supervision, quality control, labour management, and project coordination while ensuring projects are delivered safely, ...

Job SummaryWe are looking for a creative and detail-oriented Associate Architect / Junior Architect to join our growing architectural team. The ideal candidate will assist in designing, planning, and executing residential architectural projects, ensuring high-quality design, technical accuracy, and timely project delivery. This role offers an excellent opportunity to work ...

Key Responsibilities Prepare investor presentations, pitch decks, teasers, and information memorandums. Conduct industry, market, and company research. Analyze business models, competitive positioning, and growth opportunities. Assist in Quality of Earnings (QoE) and transaction analysis. Review and analyze financial statements and operational data. Prepare reports, investment summaries, and client deliverables. Reviewing bookkeeping and identifying and issues in bookkeeping Required ...

Company Overview Founded in 2014, The company  is a leading software product company headquartered in Melbourne, Australia, with its back office based in Ahmedabad, India. The company is a rapidly growing Point of Sale (POS) and business management platform built to simplify day-to-day operations for retail and restaurant businesses. Our mission is ...

We are looking for a creative and detail-oriented Video Editor who understands content, storytelling, and audience engagement. This role goes beyond basic video editing and requires someone who can transform raw footage into compelling content that captures attention, improves retention, and delivers a strong viewer experience. The ideal candidate should have ...

Job Summary We are seeking an experienced Senior Payroll Specialist to manage end-to-end payroll operations for multiple clients/entities across the US. The ideal candidate will have strong expertise in payroll processing, payroll tax compliance, benefits administration, employee onboarding, and client communication. The role requires ensuring accurate and timely payroll execution while ...

Job Summary:We are looking for a proactive and result-oriented Lead Generation Executive to drive outbound business development initiatives. The ideal candidate will be responsible for identifying target accounts, generating qualified leads, engaging with decision-makers, and scheduling meetings for the sales team. This role requires strong prospecting, communication, and relationship-building skills, ...

About the Role We are seeking a dynamic and result-oriented Sales Manager to drive domestic and international business for our portfolio of potato starch, modified starch, starch derivatives, and specialty food ingredients. The role focuses on business development, key account management, export market expansion, distributor development, and revenue growth across India ...

We are looking for a reliable Office Administrator to join our team. The ideal candidate will be responsible for overseeing daily office operations, providing administrative support, and ensuring efficient workflow within the organization. This role requires strong organizational skills, attention to detail, and the ability to multitask effectively. Key Responsibilities: Office Coordination: Manage ...