1 Opening(s)
0.6 Year(s) To 1.0 Year(s)
1.70 LPA TO 2.00 LPA
TC- UPTO- 1.70 LPA to 2.00 LPA + Incentives
1.Check the Files as per company standards and ensure there no mistakes in data entry
before files achieves DOVR status.
2.Ensure all DOVR files achieve status ITPD or ITSC within 4 hours of the file achieving
DOVR status.
3.Prepare a note sheet with notes reflecting all queries and pending documents. This note
sheet is the support tool to call the customer and resolve pending issues
4.NECESSARILY call the customer. We expect all customers to be called so that we
acknowledge the receipt of his application and papers. Confirm pending documents,
agree to next action for every document and query. There are instances when a customer
is unable to take a call, in such cases send an email.
5.Prepare the interview sheet on line and as part of the interview sheet, update all pending
documents and queries. All pendency’s to be assigned for next action, date & time, the
person who will perform the next action.
6.Refresh dashboard to understand if all pending documents and queries are resolved even
while the status remains ITPD.
7.Ensure all actions due by all concerned are taken, follow up done with the customer and
SO, if required, new action date and time assigned. Wherever required due escalations
to be done for non-performance of action due
8.It is expected that the Officer Credit will complete the file and move it to RHDFC stage
in 3 working days of the file achieving DOVR status.
9.80% of the files submitted as RHDFC should not appear in File Requirements (FR).
10.The rest 20% should be resolved within 2 working days of the FR being raised.
11.All queries raised or pending documents identified by the team need to examined and in
case not found genuine, revert to them immediately so that the file does not reflect in
FR for the wrong reasons.
12.If the FR status is agreed upon, then speak to the customer and / or the SO, resolve the
query, update and revert to HDFC. In case the query resolution requires submission of a
document, try to secure the same on email preferably so as to save time. If the
documents are voluminous or cannot be mailed for any other reason, ensure assignment
to the customer and / or the SO such that the files move to Re-review stage within 2
days of the FR being raised.
Skill sets required for this job description:
?Conversation Skills: The OC should be able to converse in the local and English
language fluently. Must not reflect a local language bias whilst conversing in English
?Analytical Skills: Ability to analyze the individual’s application in terms of ability to
pay, reasons for the person to pay a higher EMI than the norms, derive the cost of
property taking into account localized costs elements, decipher KYC documents and
ensure compliance, read the CIBIL report and interpret scores. Identify any hints of
fraud in documents or nervousness in speech leading to suspicion. Ability to read a bank
statement, identify abnormal trends and seek clarifications.
?Ability to convince: Must possess probing skills to ask and seek so as to be convinced
herself. Carry convictions and ability to convince through written language and if
required through verbal skills another person in HDFC appraising the file.
Appraisal:
1.Loan Application Form:
i. KYC check on address and identity with the KYC documents submitted.
ii. Income details match with the income proof papers provided
iii. Bank details on the form match the statements provided
iv. Property cost on the form matches with property related documents provided
v. Own contribution details on the form match with proof provided
vi. BSA code mentioned on the form matches the one reflecting on the system
vii.Obligations mentioned on page 3 of the form reflect in the bank statements
viii. Property address as mentioned on the form and the property documents submitted
ix. Signature on the form matches with signatures on self-attested KYC documents
Eligibility: -
1-MBA in Finance stream is must.
2-He/She must have 01 years of Experience in Processing of Home Loan Self Employed
Cases/Files.
3-He/She must Excellent Communication Skills.
4-He/She must be able to Discuss with Customers and concern Managers as and when required.
1 Opening(s)
5.0 Year(s) To 7.0 Year(s)
5.00 LPA TO 7.50 LPA
About the Job
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1 Opening(s)
1.0 Year(s) To 4.0 Year(s)
6.00 LPA TO 9.00 LPA
The Company Secretary and Compliance Officer plays a critical role in ensuring that the Non-Banking Financial Company (NBFC) operates in compliance with all statutory and regulatory requirements.
The individual will be responsible for managing corporate governance, legal documentation, regulatory filings, and ensuring adherence to compliance standards for the business. The role requires strong
organisational and communication skills, legal expertise, and the ability to work across various functional teams within the organisation.
Key Responsibilities:
Corporate Governance:
Oversee the functioning of the Board of Directors and its committees, ensuring compliance with governance practices, and statutory obligations.
Coordinate and prepare agendas, notices, minutes, and resolutions for board meetings, annual general meetings (AGM), and extraordinary general meetings (EGM).
Maintain statutory registers, records, and corporate documents, minutes of the meeting
Ensure compliance with the Companies Act, 2013 and other applicable laws and regulations
Compliance Management:
Oversee the implementation of the regulatory framework to ensure compliance with the Companies Act, 2013, Reserve Bank of India (RBI) guidelines and other relevant regulatory bodies.
Prepare, file, and maintain all regulatory filings, including those required by the RBI and other regulators.
Filing of Various RBI compliances and ROC filing on regular basis
Monitor and interpret changes in laws, rules, and regulations affecting the NBFC industry and ensure that the company adheres to these changes.
Conduct internal compliance audits and assessments to ensure business operations align with applicable laws and standards.
Legal and Regulatory Documentation:
Draft, review, and manage legal documents, including contracts, agreements, and disclosures.
Draft, review and manage various applicable RBI policies and update the same as and when required
Ensure timely and accurate filing of documents with regulatory authorities (RBI, Ministry of Corporate Affairs, etc.).
Liaise with external legal counsel and consultants for advice and legal proceedings, as needed.
Maintain and ensure accurate filing of statutory documents such as forms, returns, and filings with government agencies.
Risk Management and Reporting:
Identify, evaluate, and monitor compliance risks related to regulatory requirements, corporate governance, and business operations.
Prepare and submit timely compliance and risk reports to the Board and senior management.
Advise on risk mitigation strategies and assist in the development and implementation of compliance programs.
Internal Controls & Audit:
Coordinate and oversee internal audits of compliance functions.
Work closely with internal audit teams to ensure compliance with regulatory standards and organizational policies.
Ensure the company’s internal controls and processes align with the required industry standards.
Monitor and resolve RBI complaints of Customer
Monitor and keep watch on the grievance of the customer over grievance ID and respond to them within prescribed TAT
Monitor and keep watch on all RBI complaints portal such CMS, CPGRAM, Sachet platform
Appear on behalf of the company before various regulatory authorities during inspections, show cause notice or any other proceedings initiated by them
Qualifications and Experience:
∙Educational Qualification:
A qualified Company Secretary (CS) with membership in the Institute of Company Secretaries of India (ICSI).
Additional qualifications in law (LLB), finance, or management would be an advantage.
∙Experience:
Minimum 1+ years of experience in a Company Secretary and Compliance Officer role, preferably in a Non-Banking Financial Company (NBFC), financial institution.
In-depth knowledge of the Companies Act, 2013, SEBI regulations, RBI guidelines, and other regulatory frameworks.
Familiarity with industry standards and financial laws applicable to NBFCs.
∙Skills:
Strong understanding of corporate governance, regulatory compliance, and financial laws.
Ability to interpret complex legal and regulatory documents and provide actionable advice.
Excellent written and verbal communication skills.
Detail-oriented with strong organisational and time-management abilities.
∙Competencies:
Strong analytical, problem-solving, and decision-making abilities.
High level of integrity, confidentiality, and professionalism.
Ability to work independently, as well as collaborate within a team.
Demonstrated leadership and the ability to work with senior management.
Key Attributes for Success:
Strong ethical standards and commitment to legal and regulatory compliance.
Proactive in identifying and resolving compliance and governance issues.
Ability to thrive in a fast-paced and dynamic work environment.
Strong interpersonal skills to effectively interact with senior management, regulatory authorities, and stakeholders.
Additional Information:
This role requires close attention to detail, the ability to multitask, and a deep understanding of financial regulations and corporate governance in the context of an NBFC.
The ideal candidate will possess excellent leadership, communication, and organisational skills, with a focus on ensuring that the company complies with all legal, regulatory, and governance requirements.
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6.0 Year(s) To 8.0 Year(s)
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1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
4.00 LPA TO 5.00 LPA
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Develop and oversee loan disbursements, documents, and reports along with obtaining credit and financial information as required.
Prepare closing, ...